[Hiring] Head of Luxury Cruising @Marchay

Role Description

Build a category-defining luxury cruise and yachting business within Marchay. Marchay is looking for an entrepreneurial luxury travel professional to build and lead our Luxury Cruising business. This is not simply a travel advisor role; it is an opportunity to create a business within Marchay:

• Developing the product
• Building supplier relationships
• Attracting clients
• Advising clients at a high level
• Ensuring that every booking is executed to the standard expected of a luxury travel company

The category spans the rapidly expanding world of luxury cruising and yacht-style travel, including:

• Four Seasons Yachts
• The Ritz-Carlton Yacht Collection
• Orient Express Sailing Yachts
• Silversea
• Other leading and emerging luxury operators

Luxury Cruising will also be unique within Marchay as it will be the one Marchay travel product available to non-members. This role is both a travel role and a growth role, allowing the Head of Luxury Cruising to build a meaningful stand-alone business with the full support of Marchay's brand, marketing resources, supplier relationships, technology, and service team.

Please note that this is a remote role.

Qualifications

• Meaningful experience in luxury travel, luxury cruising, yachting, or a closely related premium travel category
• Direct experience selling or advising on luxury cruises is strongly preferred
• A strong working knowledge of the luxury cruise market, its leading operators, and the differences in product, service style, itineraries, accommodations, and client fit
• First-hand understanding of high-end travel advising and what it takes to execute complex trips for demanding clients
• A genuine enthusiasm for the category
• An entrepreneurial orientation and a desire to build
• Strong communication and sales instincts
• Comfort with digital marketing and content
• Strong supplier relationship skills
• Excellent judgment, organization, follow-through, and attention to detail

Requirements

• Build the business: Develop Marchay Luxury Cruising from the ground up, including its commercial plan, product strategy, target customer, sales process, partnerships, and growth priorities
• Advise and convert clients: Serve as the category expert for prospective and existing clients
• Own the client experience: Remain accountable for the quality of the journey from initial inquiry through post-trip follow-up
• Develop deep supplier relationships: Build senior relationships across luxury cruise and yacht operators
• Create demand beyond the Marchay membership: Build a pipeline of non-member clients through various channels
• Make content a growth engine: Develop a point of view on the category and translate it into useful, compelling content

Benefits

• Compensation: $100,000 base salary + commission, with total earning potential of $200,000+
• Comprehensive Benefits: Fully covered medical, dental, and vision insurance
• 401(k) Plan: Access to our retirement savings program
• Generous Time Off: Ample PTO plus company holidays to recharge and reset
• Flexibility: Remote work environment with the ability to manage your schedule effectively