[Hiring] Dedicated Corporate Travel Consultant @Adelman Travel, a BCD Company

Role Description

The Dedicated Corporate Travel Consultant provides quality customer service to one of Acendas Travel's corporate clients. The role is responsible for completing domestic and/or international reservations, while accurately managing all travel requests, and following the appropriate process and procedures. This individual must be a self-directed and technology-driven team player.

• Create clear and concise travel itineraries, while providing travel related expertise to client’s employees by scheduling flight, hotel, and car accommodations.
• Offer solutions and options that meet all travel requirements while ensuring compliance with the company’s travel policy and maintaining cost efficiency.
• Communicate necessary documentation requirements such as passports, visas, or other clearances required for international travel.
• Utilize instructions and pre-established guidelines to perform the functions of the job.
• Update Concur profiles as needed.
• Partner with the organization in promoting, implementing, and supporting adherence to the company’s travel policy.
• Completes special projects, as assigned.

Qualifications

• High school degree; required, college experience, a plus.
• Minimum of three (3) years’ recent corporate travel experience required; travel agent or similar capacity required.
• Advanced working knowledge of corporate travel technology products, GDS (Sabre), Online Booking Tool (Concur); required.
• Intermediate working knowledge of Microsoft Office Suite; required.
• Core hours are Monday-Friday 8am-5pm Central Time.

Requirements

• Customer Service: Brings a strong passion for delivering exceptional service through proactive, solution‑focused support.
• Technical Knowledge: Possesses solid knowledge of corporate travel technology platforms and related tools.
• Communication: Excels in written and verbal communication; demonstrates strong interpersonal skills, a professional and friendly demeanor, and the ability to represent the Company positively.
• Organization: Works independently with effective time‑management skills; able to manage multiple priorities simultaneously, organize tasks efficiently, and meet deadlines consistently.
• Analytical Skills: Applies strong critical‑thinking abilities to research and analyze data from various sources, including online tools and purchasing systems. Exercises sound independent judgment and effectively prioritizes urgent matters as directed by management.
• Adaptability: Embraces change with flexibility and a willingness to learn; able to quickly understand and apply new information effectively.
• Resourceful: Leverages available resources to deliver high‑quality results and support travelers efficiently.
• Professionalism: Maintains professional manner and appearance.