[Hiring] Film & Television Production Travel Consultant @BCD

Role Description

This is a very exciting, fast-paced opportunity arranging travel for the Film and Entertainment Industry! The role requires a high-touch service for often multi-location film productions. Ideally, you will have a passion for travel, be a problem solver, work well under pressure, and have worked in a similar travel consultant role.

On every interaction with a BCD Travel client, you will provide exceptional service which exceeds client expectations and effectively manage and control all facets of travel arrangements, as requested by our clients.

As a Film & Television Production Travel Consultant, you will:

• Fulfil incoming travel requests/enquiries accurately & efficiently via GDS (Sabre)
• Assist with group bookings, air/hotels etc
• Work well and remain calm under pressure, with excellent attention to detail
• Anticipate and provide proactive assistance on potential challenges that may arise for the client
• Understand and accurately support Production with crew and talent movements
• Manage location and large group movements
• Manage multiple complex itineraries
• Aid team members within and across teams
• Provide travel offers and general travel advice to travelers
• Understand and accurately apply travel supplier rules
• Maintain current knowledge of the state of the various travel industries supported
• Provide the customer with the required industry information, such as low fares, exchange costs, and penalties
• Support BCD Travel and client-driven initiatives
• Adhere to BCD Travel policies and procedures to maintain quality control

Qualifications

• Previous experience in the travel industry
• Solid working knowledge of the travel industry, policies, procedures, and processes
• Knowledgeable of travel industry systems (i.e., GDS Sabre)
• Strong verbal and written communication skills in English
• Proven ability to handle multiple priorities simultaneously
• Ability to work flexible hours
• Ability to work independently, exercising discretion and judgment
• Demonstrated professional customer service skills

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Company Description

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!