[Hiring] Entertainment Travel Consultant III @BCD

Role Description

The travel consultant performs high touch service excellence to key client travelers and is responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). This role will include some after-hours support as needed.

• Use BCD Travel tools and systems to efficiently manage and complete travel requests
• Search, book, and confirm travel reservations for clients
• Provide expert travel consultation and recommendations aligned with client travel policies
• Apply in-depth knowledge of the media and entertainment industry to support traveler needs
• Respond accurately and thoroughly to customer requests
• Interpret and apply travel supplier rules, policies, and regulations
• Stay current on industry trends, travel requirements, and supplier updates
• Advise travelers on fare options, exchange fees, penalties, and cost-saving opportunities
• Assist with travel compliance requirements, including DOT, TSA, passports, visas, and other regulations
• Support BCD Travel initiatives and client-driven programs and objectives

Qualifications

• A background as a corporate travel consultant; preferably from working on an entertainment or media client account
• Experience using Sabre GDS in a professional corporate travel management environment
• Excellent verbal and written communication skills in Portuguese and English are required and Spanish would be a plus
• Ability to provide professional customer service and travel consultation

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Work at the forefront of travel technology and help shape the future of business travel
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
• Work From Anywhere opportunity for 60 days per year

Company Description

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years.

• We handle anything from managing travel for TV & Film productions to transporting a football team internationally to a cup final at a moment’s notice!
• BCD Travel creates connections that move people and ideas forward.
• With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel.