[Hiring] Dutch Speaking Travel Agent @Eco Plus Solutions AB

Role Description

Do you love exploring the world and want to launch an international career right from your home in Greece? We are actively searching for motivated, client-oriented professionals to become part of our vibrant team as 100% remote Travel Agents.

Within this role, you will serve as a dedicated travel consultant for customers across the globe, assisting them in planning, reserving, and coordinating seamless trips. Representing an internationally acclaimed travel platform, you will pair your sharp analytical skills with warm hospitality to manage everything from multi-leg flight schedules to urgent hotel adjustments. Thorough, 100% paid training is included, making this an ideal fit for both seasoned travel specialists and driven newcomers eager to thrive in the online tourism industry.

Work Setup: 100% Remote work-from-home position strictly reserved for applicants already living in Greece or those independently organizing their move to the country.

Key Responsibilities

• Itinerary Design & Booking: Connect with travelers remotely to uncover their trip preferences, suggesting ideal flight routes, stays, and add-on services across worldwide destinations.
• Reservation Management: Oversee end-to-end booking workflows—including ticket issuance, itinerary adjustments, cancellations, and refund processing via modern booking engines and GDS platforms.
• Customer Support & Assistance: Provide timely, compassionate, and polished omnichannel care across telephone, email, and live chat to answer travel questions with complete accuracy.
• Disruption Handling: Manage unexpected travel setbacks (such as flight delays, missed transfers, or timetable changes) with composed speed and resourcefulness to keep clients' plans on track.
• System Documentation: Keep thorough, accurate logs of every client conversation, ticketing update, and payment record inside corporate CRM databases.

Qualifications

• Language Proficiency: Fluent command of Dutch (C1/C2 level) for seamless customer interactions, combined with solid working proficiency in a second European language.
• Work Authorization & Setup: Active legal right to live and work in Greece (EU passport or valid residence/work permit) paired with a fast, reliable home internet connection.
• Technical Aptitude: High computer literacy and confidence operating multiple software tools, booking systems, and online platforms simultaneously from a remote workspace.
• Core Competencies: Strong communication skills, attentive active listening, emotional intelligence, flexibility, and a genuine enthusiasm for delivering top-tier hospitality even during busy periods.

Benefits

• Competitive Remuneration: Appealing base salary distributed across the standard 14 annual installments (incorporating seasonal holiday and summer bonus payouts).
• Performance Bonuses: Monthly financial rewards linked directly to service quality standards, customer satisfaction scores, and productivity goals.
• Health Coverage: Full private medical and life insurance policies taking effect immediately on your first day of employment.
• Hardware Provided: Complete remote workstation kit (including a company laptop and essential accessories) delivered straight to your residence in Greece.
• Perks & Career Advancement: Special employee discounts on global flights, hotels, and partner travel services, alongside transparent progression tracks into Team Lead, Quality Assurance, or Corporate Trainer roles.

How to Apply

Excited to kick off a rewarding career in online travel with complete remote freedom anywhere in Greece? Send over your updated resume in English today. Our recruitment team will review your profile and reach out shortly to arrange an introductory video interview!