[Hiring] High-End Travel Specialist @Unique Escapes

Role Description

We are seeking a motivated, relationship-focused High-End Travel Specialist to support clients throughout the travel-planning process. In this role, you will help clients explore travel options, make informed decisions, and move from an initial inquiry to a confirmed itinerary.

• Connect with clients to understand their preferred destinations, travel style, budget, travel dates, group size, and priorities.
• Research and recommend suitable travel options, including hotels, resorts, cruises, tours, flights, transfers, and experiences.
• Communicate with clients professionally through email, chat, and phone.
• Present travel options clearly and help clients compare choices based on value, inclusions, and personal preferences.
• Explain important booking details, such as payment schedules, deposits, travel protection, cancellation policies, and destination requirements.
• Manage quotes, reservations, changes, special requests, and follow-ups with accuracy and attention to detail.
• Respond to client questions and concerns promptly and professionally.
• Build long-term client relationships through attentive service, timely communication, and thoughtful follow-up.
• Stay informed about travel products, destinations, supplier offerings, and current promotions.

Qualifications

• Strong written and verbal communication skills.
• A professional, service-oriented attitude and genuine interest in helping clients.
• Strong organizational skills and the ability to manage multiple inquiries and bookings.
• Comfort using technology, online booking platforms, CRM systems, and AI tools; training is provided.
• A willingness to learn about destinations, travel products, and supplier platforms.
• The ability to listen carefully, ask the right questions, and guide clients toward well-informed decisions.
• Previous experience in sales, customer service, hospitality, or travel is helpful but not required.

Benefits

• A fully remote opportunity, available part-time or full-time.
• Comprehensive onboarding and ongoing training on travel products, supplier platforms, booking processes, and client communication.
• A collaborative and supportive team environment.
• The opportunity to develop expertise in areas such as luxury travel, family travel, group travel, cruises, honeymoons, and destination celebrations.
• Opportunities for professional growth based on performance, experience, and business needs.

Company Description

Unique Escapes is a travel business focused on curating personalized, high-quality travel experiences. We help clients plan meaningful journeys that match their interests, priorities, and travel style.