[Hiring] Supply Chain Specialist @D2B

Role Description

We are seeking a capable and detail-oriented Supply Chain Specialist to coordinate the end-to-end supply chain activities supporting the company's curated product portfolio. The successful candidate will manage inventory levels, coordinate procurement and replenishment, track international and domestic shipments, and ensure products are available to meet customer and project requirements.

This role requires close collaboration with suppliers, logistics providers, and internal teams. The Supply Chain Specialist will also maintain accurate ERP records, monitor supply chain performance, and identify opportunities to improve cost, efficiency, and service delivery. The key objective is to ensure the company’s products move through the supply chain reliably, accurately, and cost-effectively.

Key Responsibilities

• Inventory Planning & Replenishment
  • Monitor inventory levels across the company’s product portfolio.
  • Coordinate replenishment activities to maintain appropriate stock availability.
  • Review demand, current stock, committed orders, and expected deliveries when planning purchases.
  • Identify potential stock shortages, excess inventory, and slow-moving products.
  • Maintain appropriate reorder points, safety-stock levels, and replenishment settings.
  • Work with sales, customer service, and project teams to understand upcoming demand.
  • Support stocktakes, inventory reconciliations, and the investigation of stock discrepancies.
  • Provide clear updates regarding product availability and expected delivery dates.
• Procurement & Supplier Coordination
  • Prepare and manage purchase orders in accordance with approved requirements.
  • Liaise with local and international suppliers regarding pricing, availability, production, and delivery schedules.
  • Confirm order quantities, specifications, costs, and expected dispatch dates.
  • Monitor outstanding purchase orders and proactively follow up delayed or incomplete orders.
  • Maintain accurate supplier, product, and purchasing information in the ERP system.
  • Communicate supply risks, pricing changes, and delays to relevant internal stakeholders.
  • Develop positive and professional relationships with suppliers.
  • Support supplier-performance reviews and sourcing activities where required.
• Logistics & Shipment Management
  • Coordinate and track inbound shipments from suppliers through to delivery.
  • Liaise with freight forwarders, transport providers, warehouses, and other logistics partners.
  • Monitor shipping schedules, transit times, and expected arrival dates.
  • Maintain accurate shipment records and supporting documentation.
  • Assist with basic import and export documentation and processes.
  • Identify potential delays or disruptions and communicate their likely impact.
  • Follow up damaged, incomplete, delayed, or incorrectly supplied orders.
  • Support efficient and cost-effective freight and distribution decisions.
• ERP, Data & Record Management
  • Maintain accurate product, supplier, inventory, purchase-order, and shipment information in the ERP system.
  • Use NetSuite or Oracle ERP platform to manage and monitor supply chain activity.
  • Ensure records are updated promptly and consistently.
  • Review system data for errors, duplicate records, and incomplete information.
  • Maintain accurate supporting documents for purchasing, inventory, and logistics transactions.
  • Produce operational reports and data extracts as required.
  • Help improve data quality and consistency across supply chain systems.
• Supply Chain Reporting & Analysis
  • Monitor supply chain metrics including inventory availability, order fulfilment, lead times, supplier performance, and freight costs.
  • Prepare regular reports for management and relevant internal teams.
  • Analyse inventory and operational data to identify trends, risks, and opportunities.
  • Investigate recurring delays, stock discrepancies, and process inefficiencies.
  • Provide practical recommendations to improve supply chain performance.
  • Track agreed improvements and report on their outcomes.
  • Support forecasting, purchasing, and operational planning with accurate data.
• Internal Collaboration & Customer Support
  • Work closely with sales, customer service, finance, warehouse, and project teams.
  • Provide accurate information regarding inventory availability, incoming stock, and delivery expectations.
  • Support the resolution of supply chain issues affecting customers or projects.
  • Communicate clearly when timelines, availability, or costs change.
  • Coordinate priorities where multiple customer or project requirements are competing for available stock.
  • Maintain professional communication with all internal and external stakeholders.
• Process Improvement
  • Review existing procurement, inventory, and logistics workflows.
  • Identify opportunities to improve accuracy, visibility, efficiency, and cost control.
  • Help develop and document supply chain procedures, templates, and checklists.
  • Support improvements to ERP processes and system usage.
  • Contribute to projects designed to strengthen inventory planning and supplier performance.
  • Apply a continuous-improvement mindset to day-to-day activities.

Qualifications

• A degree or diploma in supply chain management, logistics, operations, business, or a related discipline would be advantageous.
• Equivalent practical experience in a relevant supply chain role may be considered.

Requirements

• At least three years of relevant supply chain, procurement, inventory, or logistics experience.
• Strong supply chain and inventory-management capability.
• Experience coordinating purchasing, replenishment, and stock availability.
• Experience working with suppliers and logistics providers.
• Practical experience using an ERP or inventory-management system.
• Strong Microsoft Excel or Google Sheets skills.
• Ability to interpret operational data and monitor relevant KPIs.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and data accuracy.
• Strong written and spoken English.
• Professional communication skills when working with suppliers, logistics partners, and internal teams.
• Ability to manage multiple orders, shipments, priorities, and deadlines.
• Ability to work independently and take ownership of assigned responsibilities.
• Comfortable working remotely and communicating regularly with the client.
• Reliable internet connection and a professional home-office environment.
• Availability to work full-time during New Zealand business hours.

Benefits

• Salary: up to $4,450 NZD per month – Depending on experience.
• Working Hours & Conditions: Full-time, remote position working New Zealand business hours.
• Holidays: TBC – Client Discretion.