[Hiring] Supply Chain Operations Analyst @Lago

Role Description

We are hiring a Supply Chain Operations Analyst to own the physical flow of inventory from our vendors to our prep centers and into the fulfillment pipeline. You will be the single point of accountability for routing every purchase order to the optimal prep center, managing all prep-center communication and file handling, working directly with freight brokers, and keeping our freight reconciliation tight and accurate.

This is a senior, build-oriented role. You will not just execute the workflow — you will design and continuously improve the systems that run it. The core infrastructure already exists; your job is to tie it together, operate it daily, and relentlessly automate the manual edges. You will work directly with the founder on the systems side and have real ownership over how this function runs.

Key Responsibilities

• PO Routing & Prep-Center Operations
  • Build out and operate the system that routes each purchase order to the best of our four nationwide prep centers, factoring in vendor ship-from location, cost, speed, and capacity.
  • Manage all communication and file uploads with our four prep centers — shipping plans, packing/prep instructions, box content files, and follow-ups.
  • Coordinate inbound shipments from vendors who ship from different locations across the country, ensuring each PO lands at the right facility with complete and accurate documentation.
• Freight & Vendor Coordination
  • Communicate directly with freight brokers to arrange, track, and troubleshoot shipments between vendors and prep centers.
  • Communicate directly with key suppliers — including Soccer Zone and GMA Sales — on order logistics, ship-from details, and timing.
• Reconciliation
  • Own and improve freight invoice reconciliation — auditing carrier-billed amounts against quoted rates, flagging discrepancies, and tightening the process so it runs cleaner and more automatically over time.
• Systems & Automation
  • Continuously look for ways to automate, streamline, and remove manual steps from every workflow you touch. Document what you build so it is repeatable.
  • Partner directly with the founder to connect existing infrastructure into a unified, working routing-and-reconciliation system. Much of the groundwork is built — this is about integration and operation, not starting from zero.

Qualifications

• Senior-level supply chain, logistics, or e-commerce operations experience — someone who can design systems and execute them, not just follow a checklist.
• Hands-on experience with prep centers, 3PLs, freight brokers, or inbound logistics (Amazon FBA experience strongly preferred).
• Genuinely AI-first — you already use AI tools to work faster and you instinctively reach for automation. Comfort with tools like ChatGPT/Claude, spreadsheets/Google Sheets, and ideally workflow automation (n8n, Zapier, or similar).
• Strong written English and confident, professional communication — you will be the voice to prep centers, freight brokers, and suppliers.
• Highly organized and detail-obsessed, especially with documentation, file accuracy, and numbers reconciliation.
• Self-directed and reliable in an async, remote environment — you take ownership and escalate only what genuinely needs the founder's judgment.
• Process-builder's instinct: when you see something manual or repetitive, your first thought is how to systematize it.

Nice to Have

• Direct Amazon Seller Central / FBA shipment-creation experience.
• Familiarity with multi-channel fulfillment (TikTok Shop, Temu, Shein) or tools like Rithum/ChannelAdvisor.
• Light technical ability — reading/writing simple scripts, working with APIs, or building dashboards.
• Experience reconciling carrier/freight invoices at volume.

Benefits

• Remote Work: Work from anywhere—our team is global, and we value work-life balance.
• Growth Opportunities: As a key player you’ll have the chance to shape your role and grow with us.
• Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.

As part of our recruitment process, all candidates will be kindly asked to agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.