[Hiring] Director of Strategy & Operations @Candid

Role Description

We are looking for a Head of Strategy & Operations to help define and build Candid’s next generation of growth. You will own the strategy and 0-to-1 execution behind new products, businesses, and markets.

• Identify where Candid should expand beyond our core clear aligner business.
• Determine which opportunities are worth pursuing.
• Turn the highest-potential ideas into scalable businesses.
• Move from identifying an opportunity to developing the strategy and business case.
• Define the product and operating model, and ultimately bring it to market.
• Own Candid’s international expansion strategy, identifying and evaluating new markets.
• Report directly to the Chief Strategy Officer and lead the Strategy & Operations team.
• Work closely with leaders across Commercial, Product, Clinical, Operations, Finance, and Technology.

This is a remote role. We are open to candidates located in the United States.

What You’ll Do

• Own new product strategy.
• Identify opportunities to expand Candid’s offering, understand customer needs and market dynamics.
• Build new products and verticals from 0 to 1.
• Lead international expansion.
• Partner with our commercial teams.
• Drive Candid’s use of AI.
• Lead cross-functional execution.

Qualifications

• 8+ years of experience in strategy, management consulting, business operations, general management, new ventures, or a related field.
• A track record of taking new products, businesses, markets, or complex initiatives from idea through execution and delivering measurable results.
• Exceptional business judgment and structured problem-solving skills.
• Strong product and commercial instincts.
• A builder mentality.
• Strong financial and analytical skills.
• Experience developing and managing strategic partnerships.
• Proven ability to lead complex, cross-functional initiatives.
• Experience managing and developing high-performing team members.
• Excellent communication skills.
• Fluency with AI tools and a strong point of view on how AI and automation can transform products.
• High intellectual curiosity, strong ownership, and a bias toward action.
• Comfort operating in a dynamic environment.
• Experience in healthcare, healthtech, dental, SaaS, marketplaces, or other operationally complex businesses is a plus.

Requirements

• Competitive compensation.
• Stock option plan to give our employees a direct stake in Candid’s success.
• Unlimited PTO to give our employees a little extra R&R when they need it.
• Work from home stipend.
• Comprehensive health coverage (medical, dental, vision) and generous parental leave.
• Significant discount on our customized treatment plans and aligners.
• Growth opportunities surrounded by employees with deep experience.

Pay & Perks

Our range for this role is $185,000 - $200,000. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other perks.

Company Description

• Care Deeply: We succeed when we care about what we do.
• Drive Results: Results matter; we set clear intentions and take accountability.
• Commit to Growth: We continuously pursue improvement.
• Embrace Candor: We foster a culture of inquiry and debate.
• Work as One: Together, we draw on each other’s strengths.

We’re proud to be an Equal Opportunity Employer. We do not discriminate in hiring or any employment decision based on legally protected characteristics.