Role Description
In this role, youβll be the go-to expert for your business area. Youβll be hands-on and responsible for delivering critical insights, ensuring data driven decision making is at the core of what we do. Youβll also partner with leadership to drive business strategy, planning, goal-setting and performance tracking. You may also scope and lead mission critical projects and execute on strategic initiatives.
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Metrics & Insights:
Wrangle large, highly complex datasets using SQL into actionable insights and become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams. Perform analyses (using SQL & other analytical tools/languages), identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities.
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Communicate with executives:
Create narratives and documents that tell the story of your business area to influence senior Operations leadership and Stripe executive team decision making.
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Stakeholder management:
Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams, including Ops, Finance, Data Science, Product/Engineering, and more.
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Drive operational excellence:
Design, optimize and drive operational reviews and rhythm of the business. Guide the planning and goal-setting process for your business area, as well as progress checks throughout the year. Bring and consistently apply a ROI lens to all operational decisions, so we can make better-informed trade-offs.
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Support planning:
Support with forecasting/planning processes for Financial Crimes, including near/medium/long-term planning, to enable leadership to make strategic decisions.
Qualifications
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5+ years of prior experience in analytical and strategic roles in management consulting, Operations, Support, Risk or Financial Services.
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Outstanding analytical ability, expert in SQL and understanding of data relationships.
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Outstanding communication, presentation skills & stakeholder management skills.
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Experience working in or with Operations, Support, Risk, Trust & Safety, Financial Crimes, or Financial Services.
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Expertise working cross-functionally and with globally distributed teams to drive business and operational goals using data.
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Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy.
Requirements
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Experience working in fast-paced environments (e.g. high-growth internet or software company, management consulting).
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Structured problem solving skills, combined with strong business acumen.
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Experience with Tableau.