[Hiring] Unity Support Engineer @Altoros

Role Description

Altoros - a leading IT services provider is looking for a Unity Support Engineer. This is a part-time position.

• Regularly review Unity SDK release notes on a monthly basis and:
  • Identify and flag breaking changes that may impact integration with Django
  • Assess the impact of each release on the existing API contract
• Perform reactive compatibility patching on the Unity client side when:
  • SDK updates introduce incompatibilities
  • Integration points with Django backend start failing
• Actively participate in incident diagnostics for issues such as:
  • Frozen screens or stale content
  • Missing or outdated content updates
  • Unity client not receiving configuration from Django
• Clarify root causes and propose and implement fixes
• Collaborate with the backend team and external stakeholders to document known issues and workarounds in runbooks
• Proven experience working with Unity SDK, including understanding of:
  • Release cycles and versioning strategies
  • Unity Package Manager and dependency management
  • Best practices for upgrading packages without breaking the project
• Strong ability to read, analyze, and modify C# code within existing Unity projects:
  • Not expected to build full applications from scratch
  • Focus on diagnosis, debugging, and targeted patching
• Solid understanding of how a Unity standalone application consumes REST APIs:
  • HTTP client usage in Unity
  • JSON serialization/deserialization
  • Error handling and retry strategies
• Experience configuring and building Unity standalone targets for:
  • Windows and/or Linux
• Ability to reproduce and diagnose runtime issues locally in Unity:
  • Using logs, breakpoints, and diagnostic tools
  • Isolating issues related to networking, configuration, or SDK behavior
• Practical knowledge of Unity plugins and Package Manager:
  • Updating dependencies safely
  • Resolving conflicts and version mismatches
• English level B2+:
  • Comfortable reading technical documentation and runbooks
  • Able to communicate clearly with clients and stakeholders

Requirements

• Nice to have requirements:
  • Experience using Unity in the context of:
    • Digital signage
    • Kiosk systems
    • Interactive displays (not traditional game development)
  • Basic understanding of Django REST API from the client perspective:
    • How endpoints are structured
    • Common patterns for configuration and content delivery
  • Familiarity with GCP Cloud Run at a conceptual level:
    • Understanding what it is and how to interact with it
  • Experience working with jump PCs / RDP for remote diagnostics:
    • Navigating remote environments
    • Collecting logs and reproducing issues on remote machines

Engagement

• Part-time: up to 10 hours/month
• Duration: 6–12 months, starting August
• Working window: Mon–Fri, 15:00–00:00 Warsaw time. You are not expected to be present at the monitor although the shift, although be able to handle a task within 4h-1 business day
• Fully paid onboarding 20h August-October 2026
• Location: Poland or westward

We are hoping for fruitful collaboration. Join Our Team!