[Hiring] Staff Engineer, Site Reliability @Babylist

Role Description

Babylist's Platform team is the foundation every engineering team builds on — and this role is at the center of keeping it reliable, fast, scalable, and secure. As a Staff SRE, you'll own the infrastructure and reliability practices that support 9 million+ users and the engineers who build for them. You'll bring strong software engineering skills and experience building security into production systems, turning that experience into code, automation, and secure defaults. You'll evolve our AWS infrastructure, CI systems, and developer tooling as Babylist grows across e-commerce, registry, health, media, and mobile. You'll share the team's core SRE responsibilities and bring particular depth in security engineering, leading security improvements alongside reliability, developer experience, and platform initiatives.

Qualifications

• Strong software engineering skills — you've shipped and operated production-quality tools or services, with tests, code review, and maintainable interfaces.
• Experience building security into production systems — you've personally designed, implemented, and operated controls for access, workload identity, secrets, or network isolation.
• Deep hands-on Terraform expertise — you own IaC, not just contribute to it.
• Proven AWS experience at scale — EKS, RDS, cloud networking, DNS, CDNs, load balancers — you know the gotchas.
• Experienced operating Kubernetes in production — you've debugged the hard stuff, not just deployed the easy stuff.
• Comfortable designing and improving CI/CD systems — CircleCI, GitHub Actions, or similar; you care about developer velocity, not just pipeline uptime.
• Strong observability instincts — Datadog, Sentry, PagerDuty, Cronitor — you build alerting that's actionable, not noisy.
• Experienced with on-call and incident management — you've run the post-mortems and actually changed things afterward.
• Comfortable supporting developers across local, staging, and production — you're a resource, not a gatekeeper.
• You naturally reach for AI in your work — at Babylist, every team uses AI daily.

Requirements

• Infrastructure ownership — manage and evolve our AWS environment using Terraform, keeping EKS clusters, databases, and core services current, performant, and secure.
• Software and automation — ship tested tools and services with runbooks and self-service workflows that other engineers can adopt and operate.
• Secure infrastructure defaults — build versioned, tested Terraform modules for least-privilege access, secrets, and workload isolation, with automated checks for configuration drift.
• CI/CD reliability — keep delivery fast and dependable across Engineering, integrating dependency and container scanning, secret detection, and short-lived deployment credentials.
• Developer support — be the person engineers turn to when environments break; unblock them fast across local, staging, and production.
• Monitoring & alerting standards — define service-level objectives (SLOs) and actionable alerting with engineering teams, using incident trends to prioritize reliability improvements.
• Recovery readiness — validate backups, restore procedures, and failover paths through regular recovery tests.
• Incident response — lead or support incident response, drive post-incident reviews, and close the loop so the same thing doesn't happen twice.
• Platform strategy — shape our long-term infrastructure roadmap and lead cross-team initiatives from design through rollout, adoption, and ongoing operation, mentoring engineers along the way.

Benefits

• Company-paid medical, dental, and vision insurance.
• Retirement savings plan with company matching and flexible spending accounts.
• Generous paid parental leave and PTO.
• Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed.
• Remote work stipend to set up your office.
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning.