[Hiring] Solution Architect @Zuora

Role Description

The solution architect is a key member of the professional services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The solution architect plays a lead role during the implementation, identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.

This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby.

Qualifications

• Enterprise level experience as a Solution Architect and/or Business Consultant within a professional services organization.
• Experience delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions.
• Demonstrated leadership abilities to lead business discussions with customers.
• Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation.
• Experience in data analysis, conversion and migration, interfaces and reports.
• Experience with system design using configuration and/or customization, integration, testing and support.
• Experience in delivering end to end solutions through the entire SDLC.
• Experience in Waterfall and Agile methodologies.
• Strong team player with excellent communication skills at the business and technical level.
• Experience with accounting and ability to converse effectively with Finance teams.
• Experience managing tasks on multiple projects simultaneously.

Requirements

• Solution design using the full Zuora product portfolio.
• Design and validate that the proposed solution architecture supports the stated and implied business requirements.
• Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices.
• Articulate and present different points of view on various technologies.
• Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups.
• Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users.
• Deliver Expert Services to the Zuora Partners.

Benefits

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs.
• Medical, dental, and vision insurance.
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break.
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy).
• Learning & development stipend to support ongoing growth.
• Opportunities to volunteer and give back, including charitable donation matching where available.
• Mental wellbeing resources and support.
• *Benefits may vary by location; details will be shared during the interview process.