[Hiring] Software Engineer @Dscout

Role Description

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance, healthcare, consumer goods, and tech. Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.

We're looking for a Software Engineer with 2-7 years of experience who thinks like a product owner, not just an implementer. You're comfortable being handed a vague, half-formed problem and figuring out what's actually worth building.

What you'll do:

• Own end-to-end delivery of product features — from an ambiguous problem statement to shipped, working software real researchers and participants use.
• Partner directly with Product and Design to help define what should be built, not just how to build it.
• Use our design system to make sound, independent calls on smaller UX and interaction decisions.
• Build the product surfaces (web app flows, dashboards, in-product controls) that make AI-driven behavior understandable, controllable, and trustworthy.
• Integrate LLM-based features and agent outputs into real product flows.
• Talk to users directly when you need to; bring what you learn back into design and prioritization decisions.
• Ship fast, instrument what you ship, and iterate based on real usage rather than a fixed spec.
• Collaborate with AI-focused engineers on deeper model or agent tuning when a feature's behavior depends on it.
• Sweat the craft: interaction design, edge cases, error states, and how the feature actually feels to use.

Qualifications

• 2-7 years of software engineering experience shipping full-stack product features to real users.
• Comfortable working across the stack (frontend and backend) and picking up whatever's needed to ship.
• A track record of taking a vague, underspecified problem and shipping something real without a fully-scoped ticket.
• Genuine empathy for users: you default to understanding what someone is actually trying to do, not just what the ticket says.
• Working fluency with LLM-based systems: you've built features on top of LLM APIs or agents.
• Strong product judgment: you can reason about tradeoffs and push back when a request doesn't serve the user.
• Comfortable using our design system to independently make good UX calls on smaller details.
• Comfort using AI coding tools (Cursor, Claude Code, Copilot, or similar) as a real part of your workflow.
• High agency and a bias toward shipping.

Nice to have

• Experience building product features on top of conversational or voice AI.
• Familiarity with LLM observability/eval tooling.
• Experience partnering closely with UX research or qualitative research teams.
• Direct experience talking to users or running lightweight user research yourself.

Benefits

• A strong and competitive compensation package with a built-in bonus and equity program.
• An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
• An education stipend to support your growth & development, and a remote work stipend.
• A company that is open and transparent with our team.

Company Description

Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience research technology. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company.