[Hiring] Software Development Lead @Charter Communications

Role Description

We are seeking an AI and Agentic Transformation Consultant in our growing Consulting & Advisory organization to lead Data and AI Strategy advisory engagements and drive transformational outcomes for our enterprise and SMB clients. As an AI and Agentic Transformation Consultant, you'll serve as a trusted advisor to our clients, helping them navigate complex business challenges and unlock the potential of AI and Data to automate and evolve business processes and operations. You'll perform as an AI Transformation Strategist leading discovery workshops, stakeholder interviews, and executive-level Data & AI strategy sessions.

Responsibilities

• Strategic Advisory (~35%)
  • Lead executive-level AI strategy sessions, discovery workshops, and stakeholder interviews to assess readiness and define transformation roadmaps.
  • Design AI governance frameworks including tiered risk models, responsible AI policies, and governance-as-enabler narratives for enterprise clients.
  • Help clients stand up AI Centers of Excellence — operating models, tooling selection, team structures, and change management.
  • Translate AI capabilities into measurable business outcomes and build compelling executive business cases for AI investment.
  • Contribute to practice development: IP assets, point-of-view papers, playbooks, and go-to-market offerings.
• Technical Solutioning (~40%)
  • Architect AI and agentic solutions appropriate to the client’s context — selecting the right approach across no-code, low-code, and pro-code patterns.
  • Design and validate workflow approaches (e.g. Intelligent Document Processing), agent orchestration patterns, tool-use frameworks, and LLM evaluation strategies.
  • Assess and advise on data foundations: data lakes, lakehouses, and modern data platforms (Snowflake, Databricks, Fabric, AWS Glue).
  • Serve as a technical SME during pre-sales, supporting scoping, solution design, and proposal development alongside sales teams.
  • Evaluate emerging AI and data technologies and contribute to the organization’s technical knowledge base.
• Delivery Leadership (~25%)
  • Manage project workstreams and coordinate cross-functional client and internal teams to ensure quality of consulting deliverables.
  • Own engagement health: scope, timeline, risk, and client satisfaction across concurrent projects.
  • Represent RapidScale at industry events and conferences as part of the AI and Data practice’s market presence.

Qualifications

• Minimum Qualifications
  • Bachelor’s degree and 6 years’ experience in Software Architect/Engineer roles OR a Master’s degree and 4 years’ experience Software Architect/Engineer roles OR a Ph.D. and 1 years’ experience in Software Architect/Engineer roles OR 10 years’ experience in Software Architect/Engineer roles.
  • At least 5 years in technology consulting with a mix of strategy and technical delivery experience; Big 4 or equivalent consulting background strongly preferred.
  • Demonstrated experience leading AI and Data strategy engagements for enterprise clients from discovery through roadmap delivery.
  • Hands-on expertise with at least one major cloud AI platform (AWS Bedrock/SageMaker, Azure AI & Copilot Studio, Google Cloud Vertex AI) and working familiarity with a second.
  • Practical knowledge of agentic AI: agent orchestration, tool use, memory management, RAG pipelines, LLM evaluation, and observability of automated workflows.
  • Experience mapping business processes and selecting appropriate implementation patterns (no-code, low-code, pro-code) based on client capability and context.
  • Strong executive communication and facilitation skills — equally comfortable in a boardroom strategy session and a technical whiteboard.
  • Experience building or advising on AI governance frameworks.
• Preferred Qualifications
  • Background in data platform modernization (Data Lakes, Snowflake, Databricks, Fabric, AWS Glue).