[Hiring] Site Reliability Engineer @Ordergroove

Role Description

At Ordergroove, Platform Engineering doesn't just manage infrastructure—we build the engine that powers the subscription economy. We are looking for a product-minded Staff Software Engineer who defines success by business outcomes, not just technical solutions. In this role, you won't just implement tickets; you will own foundational platform capabilities end-to-end and help define the paradigm of modern platform engineering in an AI-first company.

Platform Engineering sits at the absolute center of every major initiative at Ordergroove. If you want to build high-leverage primitives that amplify the velocity of an entire engineering organization, your impact here will be outsized.

What You Will Do

• Pioneer the AI-First Platform: Build the next-generation APIs, SDKs, and Model Context Protocol (MCP) servers that allow both human engineers and AI agents to safely, easily, and frictionlessly interact with our platform.
• Own Core Capabilities End-to-End: Architect and evolve the mission-critical systems powering Ordergroove, from core domain models and distributed event-driven architectures to enterprise identity (OIDC, OAuth, SSO) and high-throughput order processing.
• Design for Massive Scale: Ensure high availability, low latency, and fault tolerance across a multi-tenant environment. Set the standard for operational resilience, observability, and SLOs.
• Champion a "You Build It, You Run It" Culture: Take complete accountability for the full lifecycle of your services—from deeply understanding merchant pain points to designing the architecture, shipping production code, and optimizing system health.
• Architect the next version of Developer Experience (DevX): Abstract away complexity. Build intuitive tooling and reusable platform primitives that enable internal product engineering teams, partners, and merchants to build rapidly with minimal operational overhead.

Qualifications

• A Systems Thinker with Product Empathy: You care deeply about the why behind the code. You build platform software like a product, obsessed with the developer experience and customer impact.
• An Architect of Distributed Systems: Proven track record of designing robust, high-scale APIs and backend services consumed across diverse client ecosystems.
• Pragmatic and Quality-Driven: You believe simple code is beautiful code. You write maintainable, production-ready software and naturally raise the engineering bar for automated testing, CI/CD, and security.
• Tech-Agile & Highly Curious: Deep experience with our stack (Python, Go, Kubernetes, Event-Driven Systems, GCP) and emerging AI technologies is incredible, but your engineering fundamentals, architectural intuition, and drive to learn matter more than a checklist.

Requirements

• AI as a Force Multiplier: Actively leverage AI to eliminate repetitive work, accelerate development velocity, and exponentially scale individual impact.
• Radical Simplicity: Simple systems are easier to understand, test, operate, and evolve. Aggressively eliminate unnecessary complexity.
• Trust as a Product Feature: Security, reliability, and correctness are non-negotiable core features baked into every design.
• Create Maximum Leverage: Build software that enables the next engineer—and the next AI agent—to move faster. Win when helping the entire organization succeed.

Benefits

• Flexible PTO
• Totally remote workforce
• Annual personal development budget for wellness, career development, productivity at home, etc.
• Competitive compensation (including stock options)
• Incredible, affordable benefits