[Hiring] Senior Site Reliability Engineer @Encora

Role Description

At Coforge, we are looking for a Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure) (#21013-18-1) with the following profile.

• Collaborate with development teams to design and implement monitoring, alerting, dashboards, and APM instrumentation across applications and services.
• Lead the implementation, configuration, and optimization of Application Performance Monitoring (APM) solutions.
• Apply observability best practices using tools such as Azure Monitor, Application Insights, New Relic, and Log Analytics (KQL).
• Enable code-level instrumentation, distributed tracing, and structured logging to improve application visibility and reliability.
• Design and maintain application-level monitoring dashboards and operational health metrics.
• Define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and effective alerting strategies based on latency, error rates, traffic, and resource saturation.
• Continuously improve monitoring and alerting mechanisms through production insights and incident learnings.
• Participate in production readiness reviews, identifying operational risks, observability gaps, and potential failure scenarios before deployment.
• Support incident analysis and post-incident improvements through enhanced telemetry and monitoring practices.
• Partner with engineering teams to ensure applications are reliable, scalable, and production-ready.

Qualifications

• 5+ years of experience in Site Reliability Engineering, Cloud Operations, or related roles.
• Mandatory minimum of 1 year of hands-on experience with DBT, Databricks, and SQL.
• Strong experience supporting and operating applications in Microsoft Azure IaaS environments.
• Hands-on experience with application observability, monitoring, and reliability engineering practices.
• Experience implementing and managing APM solutions such as Application Insights, New Relic, or similar platforms.
• Experience designing dashboards and monitoring solutions using Azure Monitor, Application Insights, and Log Analytics (KQL).
• Familiarity with CI/CD environments including Azure DevOps and GitHub Actions.
• Solid understanding of cloud-native architectures and distributed application systems.
• Practical SRE mindset with experience in incident analysis, root cause investigation, and proactive problem prevention.
• Strong verbal and written English communication skills, with the ability to collaborate effectively with global teams.

Requirements

• Experience with scripting and automation using PowerShell and/or Bash.
• Knowledge of scalability, availability, and resilience patterns in modern cloud environments.
• Experience driving production readiness and operational excellence initiatives.
• Exposure to reliability engineering best practices in enterprise-scale environments.

Company Description

At Coforge, we hire professionals solely based on their skills and qualifications and do not discriminate on the basis of age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.