[Hiring] Site Reliability Engineer @XM Careers

Role Description

You will join a team working with Observability, Escalations, Post-mortems, Correction of Errors, and other practices that will contribute to the company's goal of cloud resiliency. You will be responsible for driving processes around reliability, best practices, cultural change, and enforcement of these practices.

• Honor and practice the Resiliency pillar of the Well Architected Framework in all tasks and responsibilities
• Conduct Chaos Engineering experiments and relevant exercises to improve resiliency and fault-tolerance
• Research workloads for migrating to the cloud with minimal disruption and impact
• Monitor cloud migration projects to ensure seamless transitions
• Design, consult, re-platform, and re-factor the observability of current cloud infrastructure
• Coordinate with other IT departments and teams regarding observability for both individual and organizational needs
• Regularly assess cloud deployments for compliance with the company’s standards and best practices
• Investigate and correct areas where observability is lagging
• Stay up to date and provide training on new and current technologies, services, tools, methodologies, and practices
• Occasionally participate in service capacity planning, software performance analysis, and system tuning
• Mentor colleagues in technical skills and knowledge
• Analyze, oversee, and remediate the company’s resiliency
• Participate in on-call support 24/7 based on a rotation schedule

Qualifications

• BSc/MSc degree in Computer Science or related field
• 5+ years of cloud services experience, with at least 3 years on AWS cloud
• 3+ years of experience in SRE or a similar role
• Experience with monitoring, APM, logging, and notification tools
• Familiarity with incident, problem and change management procedures and practices
• Advanced knowledge of SRE practices and methods
• Understanding and practice of Service Levels
• Strong troubleshooting skills and the ability to mentor others
• Extensive experience with Kubernetes and related technologies, services, and ecosystem
• Advanced knowledge of CI/CD, Infrastructure as Code (IaC) concepts and tools, especially HCL Terraform and AWS CloudFormation
• Experience with versioning tools like Git
• Strong organizational and documentation skills
• Exceptional time management and research abilities
• Advanced Linux, networking, and scripting skills

Requirements

• Experience with platforms like Kafka (MSK)
• Experience with RDBMSs, particularly Postgres and MySQL
• Knowledge of scripting languages such as Python or Go

Benefits

• Attractive remuneration package and perks
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

Company Description

All applications will be treated with strict confidentiality! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.