[Hiring] ServiceNow Platform Engineer @Atos

Role Description

We are looking for an experienced ServiceNow Platform Engineer who will design, build, integrate, secure, optimize, and support the ServiceNow AI Platform. The role will provide hands-on engineering expertise across platform configuration, enterprise integration, intelligent automation, security, performance, release management, and technical governance.

In this global role, you will:

• Design and deliver next-generation AI-powered solutions, intelligent workflows, and reusable accelerators that strengthen our ServiceNow portfolio.
• Work closely with architects, product leaders, engineering teams, and business stakeholders across regions.
• Build scalable platform capabilities, develop differentiated intellectual property, and accelerate the adoption of AI-driven automation.

This role is ideal for someone who combines deep ServiceNow expertise with a passion for emerging AI technologies and enterprise-scale innovation.

The successful candidate must have proven experience engineering ServiceNow in complex enterprise environments, with particular depth in:

• Workflow Data Fabric (WDF)
• Integration Hub
• Workflow Studio
• REST and SOAP services
• MID Server connectivity
• Integration architecture

The candidate must also understand conversational AI and the integration of ServiceNow workflows with physical AI environments, including robotics, autonomous systems, operational technology, Internet of Things devices, sensors, and connected assets.

The candidate must work effectively with:

• Solution and Technical Architects
• Platform owners
• Cybersecurity teams
• Integration teams
• Data teams
• AI specialists
• Developers
• Operations teams
• Vendors
• Senior customer stakeholders

Qualifications

• Current ServiceNow Certified System Administrator certification.
• Current ServiceNow Certified Application Developer certification, or equivalent demonstrable application-engineering expertise.
• ServiceNow Certified Technical Architect (CTA) – highly preferred.
• Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization.
• At least 3 x Certified Implementation Specialist certificates.
• Extensive hands-on experience architecting and delivering ServiceNow solutions.
• Proven success leading technically complex implementations.
• Ability to lead technical discussions confidently with customers and stakeholders.
• Prior consulting experience.
• Experience leading teams and supervising others.
• Proven experience engineering and supporting ServiceNow in complex enterprise environments.
• Advanced experience with Workflow Data Fabric, Integration Hub, Workflow Studio, Flow Designer, MID Server, REST, SOAP, Scripted REST APIs, import sets, transform maps, and custom integration development.
• Strong JavaScript, Glide API, data-model, security, debugging, and performance-analysis skills.
• Experience implementing secure authentication, credential management, API security, role-based access, encryption, and integration monitoring.
• Experience configuring or integrating conversational AI, AI agents, generative AI capabilities, or intelligent automation on ServiceNow.
• Experience integrating enterprise workflows with OT, IoT, robotics, autonomous systems, connected assets, or similar physical-AI environments is strongly preferred.

Requirements

• Eight or more years of relevant platform engineering, enterprise integration, application development, or automation experience.
• Five or more years of hands-on ServiceNow platform experience.
• Three or more years designing and delivering complex ServiceNow integrations and platform-engineering solutions.
• Experience delivering at least two substantial end-to-end ServiceNow implementations or major platform-transformation programs.
• Experience in large, regulated, multinational, government, financial services, healthcare, energy, utilities, telecommunications, manufacturing, or similarly complex organizations.

Benefits

• The role will be primarily remote, although on-site working may be required depending on customer and project needs.
• The candidate must be willing to participate in workshops, governance meetings, critical deployments, incident support, and delivery activities across global time zones.