[Hiring] ServiceNow Automation Engineer @Stefanini Group

Role Description

Stefanini is looking for a ServiceNow Automation Engineer - Remote.

• Work in multiple service automation engagements to automate high priority tasks, services, and end-to-end workflows across Infrastructure, Platforms & Operations.
• Design, develop, and maintain end-to-end ServiceNow Workflows of varying complexity.
• Execute the full software development lifecycle for automation projects, from requirements gathering through deployment, maintenance, support, and hand-over.
• Create advanced automation scripts using JavaScript to address complex business requirements and develop custom endpoints.
• Collaborate within Agile and Scaled Agile frameworks with cross-functional teams including infrastructure, security, and service teams to deliver integrated solutions.
• Implement secure coding practices and ensure all automation solutions comply with enterprise security policies and banking regulations where applicable.
• Document solutions, create runbooks, and maintain knowledge base articles.
• Stay current with emerging automation technologies and contribute to automation standards, best practices, and governance frameworks.
• Other duties assigned as necessary.

Qualifications

• 7+ years of extensive experience in end-to-end enterprise software development life cycle experience, automation including maintenance and support.
• Bachelor's degree in computer science, Information Systems, or equivalent background or equivalent experience.
• ServiceNow proficiency in Flow Designer, IntegrationHub, Orchestration, and MID Server configuration.
• Advanced skill with JavaScript and Glide APIs: GlideRecord, GlideAjax, ScriptIncludes, Business Rules, Client Scripts.
• Strong grasp of RITM/SCTASK models, Order Guides, variable sets, UI policies, and data-driven approvals.
• Strong knowledge of IT infrastructure and ServiceNow CMDB Data model.
• Strong knowledge of leveraging REST API integrations such as Ansible/Aria to handle payload and response data within a flow design.
• Strong knowledge of Workflow design best practices for security and performance.
• Experience working with an Agile/SDLC framework.
• Experience with Ansible Automation Platform is a plus.
• Knowledge of secure coding standards and banking environment is a plus.

Benefits

• Listed salary ranges may vary based on experience, qualifications, and local market.
• Some positions may include bonuses or other incentives.

Company Description

The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence.