[Hiring] Senior Solutions Engineer @UFS LLC

Role Description

Navanta empowers community banks and our people to thrive – together. As part of a diverse and skilled Customer Success Solutions team, you will be tasked with providing existing client support, new client deployment and configuration, and general product development as directed. You will work directly with our Navanta financial institutions, answering questions via phone and email for support issues.

Qualifications

• Enjoy working in a team-oriented, collaborative environment
• Strong analytical, creative problem-solving and troubleshooting abilities
• Motivated, curious and independent learner with a strong sense of ownership and accountability
• Ability to work effectively with deadline requirements
• Professional verbal and written communication skills
• Effective time-management, prioritization and scheduling skills
• Take ownership of customers issues and follow problems through to resolution
• Motivated to learn and understand CRM architecture
• Writes high-quality code, documentation and unit tests to implement software designs as directed by manager or team lead
• Works on software development initiatives at a new enhancement or feature level
• Advanced skills with C#, SQL, .NET framework, XML, SSMS, JavaScript, MVC, JSON, and Visual Studio
• Advanced skills with ETL
• Advanced skills with IIS, SQL Server, and Windows Server
• Proficient with API infrastructure, development, and support
• Proficient with managing mobile apps on Apple and Google Play stores and supporting client implementations (currently development is done through Flutter SDK)
• Desire to continually improve and contribute to our Purpose of Empowering Community Banks and our People to Thrive – Together

Requirements

• Technical degree in related field or equivalent experience is required
• 5+ years software support and development experience desired with required technical skills
• Previous experience with work organization tools like Jira or similar
• Previous experience at a financial institution or fintech is a plus

Benefits

• Typical office environment
• Ability to travel occasionally
• Occasional after-hours support

Company Description

Navanta is the community bank technology outfitter that inspires confidence for community banks, by providing purpose-built solutions that make technology work for them, instead of the other way around. Founded in 1991, our purpose is to Empower Community Banks and Our People to Thrive – Together. We live that Purpose by always putting people first in our decisions and actions.

• Our engaged culture is strongly influenced by the passion our team members bring while serving Community Banks and their communities.
• We believe in encouraging confidence in each other and delivering solutions that make our customers confident with us.
• We seek out problem solvers, creative thinkers and engaged individuals that thrive in a fast-paced yet supportive environment.
• We believe engaged employees lead to loyal customers, which in turn drives results for our business.
• We are caring, intense, and approachable, and have a lot of fun along the way.