[Hiring] Solutions Engineer @T-Mobile

Role Description

This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. It involves consulting on customer opportunities, analyzing wireless network coverage, and assisting with in-building coverage requests. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to inform sales strategies. Success is measured by the ability to effectively support sales teams, address technical inquiries, and contribute to customer satisfaction. The work impacts the organization by enabling tailored wireless solutions that enhance customer experience and drive business growth.

Job Responsibilities

• Support small business sales teams selling in-market to drive solution adoption and customer engagement (accounts with 1–9 employees)
• Participate in multiple customer meetings daily to provide technical consultation and solution guidance, including presenting solution features, benefits, and ROI
• Assist with in-building coverage requests to improve network accessibility
• Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
• Perform other duties and projects as assigned by business management as needed

Qualifications

• Bachelor's degree plus 3 years of related work experience OR an advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• 3+ years of experience in telecommunications, solutions consulting, or engineering roles with a professional track record of successful solution sales and managing internal and external relationships in a matrix environment. (Required)
• Experience supporting wireless business sales teams (SMB, ENT, or GOV) (Preferred)

Requirements

• Communication (Required)
• Customer Needs Identification (Required)
• Product Knowledge (Required)
• Project Management (Required)
• Business Sales (Required)
• Solution Consultation (Required)
• Technical Demonstrations (Required)
• Technical Presentations (Required)
• Technical Training (Required)
• Wireless Networks (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Travel

• Travel Required: Yes

Compensation

• Total Target Cash Pay Range: $112,500 - $202,900, inclusive of target incentives
• Base Pay Range: $78,750 - $142,030

Benefits

• Medical, dental and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs