[Hiring] Solutions Engineer, API Integration @Yelp, Inc

Role Description

As a leader in connecting people with great local businesses, Yelp partners with a growing ecosystem of channel partners, enterprise accounts, national brands, and emerging partners that leverage Yelp's advertising and marketing solutions to scale their business. We're seeking a motivated and technically sharp Solutions Engineer to serve as the primary technical resource for Yelp's API ecosystem. In this role, you'll own the end-to-end integration lifecycle - from onboarding intake through production launch, working directly alongside engineering teams and Yelp account teams to deliver successful API implementations.

This is a full-time remote role based in the United States.

• Serve as the primary technical resource for Yelp's account teams and their partners — spanning channel partners, enterprises, national brands, and emerging partners — owning the end-to-end API integration process from onboarding intake through production launch.
• Guide partners through the setup and adoption of Yelp's Leads API, Ads API, Conversions API (CAPI), Reporting API, and Data Ingestion API, ensuring a smooth and efficient onboarding experience.
• Manage integration onboarding intake — gathering platform details, coordinating test business setup, confirming account configurations, and aligning internal stakeholders before kickoff.
• Work directly within technical environments to troubleshoot and resolve complex integration issues.
• Monitor partner integration health using SQL and internal dashboards, identifying adoption gaps, traffic anomalies, and performance issues proactively.
• Collaborate with GTM leadership to identify technical opportunities, remove blockers, and accelerate API adoption across the partner ecosystem.
• Act as the voice of the Customer, surfacing recurring technical challenges and client feedback to Yelp's product and engineering teams to help prioritize improvements.
• Maintain and contribute to internal documentation and integration playbooks to ensure the team can scale its technical support capabilities.

Qualifications

• 5+ years of relevant experience in Solutions Engineering, Sales Engineering, Solutions Architecture or a similar technical client-facing role.
• Hands-on experience supporting API integrations, with a strong understanding of OAuth 2.0, API authentication patterns, rate limiting, webhooks, and common integration challenges.
• Strong communication skills, with the ability to translate complex technical concepts for non-technical stakeholders and collaborate effectively across sales, product and engineering teams.
• Proven ability to manage multiple partner integrations simultaneously — from large enterprise accounts with dedicated engineering teams to emerging partners with limited technical resources.
• Comfortable building processes from scratch - our team is still formalizing integration playbooks, tooling, and self-serve workflows, and you'll be shaping them.

Requirements

• Familiarity with advertising or marketing APIs, particularly those involving reporting, lead management, or campaign management use cases.
• Exposure to middleware and no-code/low-code integration tools such as Zapier, Workato, or similar platforms.
• Comfort operating in a startup-like or high-growth environment where processes are still being built.
• Experience using AI-assisted development tools (e.g., Claude Code, Copilot) to accelerate troubleshooting, documentation, and workflow automation.
• Experience coding in or working alongside teams using SQL, JavaScript, Python or similar languages.

Benefits

• Effective your first day: Full medical, vision, and dental.
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday.
• Up to 14 weeks of parental leave.
• Monthly wellness subsidy.
• Work from home reimbursement.
• Flexible spending account.
• 401(k) retirement savings plan.
• Employee stock purchase plan.
• Compensation range for this position is $107,000 - $180,000 annually. You may also be offered a bonus and benefits.