[Hiring] Senior Software Engineer @NinjaOne

Role Description

As a Senior Software Engineer on the NinjaOne team, you will join a dedicated team building NinjaOne's ITSM capabilities, spanning our Ticketing and Billing products within the IT Operations suite. You'll design and implement scalable new solutions and product improvements that help IT teams and MSPs run their entire service operation, from managing tickets and automating workflows to turning that work into revenue through quoting, invoicing, and billing.

On the Billing side, you'll build the systems MSPs rely on to monetize their services:

• Generating accurate invoices from contracts and usage data
• Creating and managing quotes
• Integrating with accounting platforms like QuickBooks and Xero

This work demands precision, reliability, and a strong sense of ownership. A key part of what makes NinjaOne unique is the deep integration between these products and our endpoint management and RMM capabilities:

• Technicians can take one-click remediation actions directly from a ticket
• The work they log flows straight through to billing

You'll help build and evolve that seamless, single-pane experience, from issue resolution to invoice.

Location: We are flexible on remote working from home, and only if you are located in Brazil, Colombia, and Ecuador. Onsite interviews may be required for this role.

We hire the best software engineers, but experience in our stack can’t hurt:

• NinjaOne is built on Java, Kotlin, C++, Golang, and Postgres
• Supporting millions of user endpoints and running as a scalable cloud service in AWS
• Knowing large-scale datastore bottlenecks, asynchronous application design, and client-server architecture will help you

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent work experience
• 10+ years experience in Java software development for product applications or equivalent
• Solid expertise in Kotlin will make you a standout candidate
• 4+ years experience working with highly scalable software systems
• Experience working on systems at scale and finding solutions to scale systems
• Working knowledge of a breadth of OOP design principles
• Expertise in scaling data structures and object-oriented design
• Knowledge of API best practices and REST service development using frameworks like Jersey or Spring
• Relational Database design and development experience
• Experience creating both client and server-side development, for responsive messaging
• Caching systems expertise and experience with Redis will make you a stand-out
• Expert knowledge of quality testing practices

Benefits

• Flexible working hours with home office options
• Opportunities for personal growth with one of the fastest growing companies globally
• Access to a renowned training platform for skill development
• Competitive compensation
• Collaboration with an amazing international workforce

Company Description

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.