[Hiring] Senior ServiceNow Developer @Golden 1 Talent Acquisition Team

Role Description

You are a technical leader who thrives on solving complex problems and mentoring others to achieve excellence. Leading ServiceNow initiatives, designing scalable solutions, and supporting organizational innovation allow you to combine advanced technical expertise with strong leadership skills. Your work helps maximize the value and effectiveness of enterprise technology investments.

• Development and Leadership:
  • Lead the design, development, and maintenance of business rules, client scripts, UI actions, UI policies, workflows, and other ServiceNow configurations.
  • Develop and maintain custom applications, modules, and integrations with other systems and platforms.
  • Mentor and guide junior developers, imparting best practices and ensuring quality of code.
• Project Management:
  • Oversee ServiceNow development projects from inception through to completion, ensuring they are completed on time and within scope.
  • Coordinate with various IT and business departments to ensure effective implementation of ServiceNow solutions.
• Testing, Deployment, and Optimization:
  • Conduct thorough testing, including unit, integration, and user acceptance testing.
  • Lead the deployment of updates and new configurations to the production environment, ensuring smooth transitions with minimal disruption.
  • Optimize ServiceNow configurations to ensure system performance and reliability.
• Documentation:
  • Create and maintain comprehensive documentation for all developed solutions, ensuring they adhere to organizational standards.
  • Develop technical documentation including system architecture diagrams, data models, and process flow diagrams.
• Support and Troubleshooting:
  • Serve as a technical resource for ServiceNow related troubleshooting, providing advanced support and guidance.
  • Lead the resolution of complex issues, implementing long-term solutions to recurring problems.
• Continuous Improvement:
  • Promote continuous improvement by identifying and recommending opportunities for process, system, and other efficiencies.
  • Stay abreast of ServiceNow best practices and new functionalities, integrating this knowledge into the organization’s operations.
• Compliance:
  • Ensure all developed solutions are compliant with the organization's IT policies, procedures, and standards, as well as state and federal regulations.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or a related field required
• Master’s Degree preferred
• 7+ years in software design, programming, maintenance, technical troubleshooting, and documentation required
• 4+ years with ServiceNow deployment and administration required

Benefits

• Market-competitive and internally equitable total rewards compensation package
• Comprehensive compensation package
• Well-being and work-life balance
• Career development and growth
• Rewards and recognition
• Commitment to Diversity, Equity and Inclusion