[Hiring] Senior Salesforce Engineer @KLDiscovery

Role Description

KLDiscovery is currently seeking a Senior Salesforce Engineer. This person will join with other team members to develop CRM (Salesforce) Integrations and website administration, including:

• Software development, testing, and systems automation.
• Researching relevant technologies and developing new software solutions.
• Creating automation for platform tests and upgrade procedures.
• Mentoring, coaching, and training entry and mid-level Salesforce engineers.

Responsibilities include:

• Developing Apex (classes and triggers), Lightning Web Components, Aura components, Visualforce, Screen Flows, custom labels, validation rules, reports, and digital experience sites to extend Salesforce to support business requirements.
• Assisting with each release cycle to implement and deploy new/updates to existing applications and code.
• Working with integrated applications such as HubSpot, Zenkraft, Vertex, Oracle, DocuSign, Conga, and other custom applications.
• Testing, refining, and documenting programs including various types of testing - unit testing, integration testing, system and workflow testing, acceptance testing, regression, performance, exploratory testing, and automation testing in Selenium.
• Striving towards coding best practices and data quality.
• Performing peer code reviews.
• Supporting bug fixes and implementing enhancements to applications in Production.
• Creating design and user documentation as needed.
• Utilizing, communicating, and enforcing coding standards.
• Seeking and participating in personal development opportunities to maintain a detailed knowledge of industry standards, engineering best practices, and business needs.
• Providing Technical Support - bug fixes and implementing enhancements to applications in Production within defined SLA.
• Adhering to development processes and workflows.
• Working in a team or with multiple organizational departments in a dynamic and rapidly changing environment.
• Supporting the Salesforce Administrator on occasion.
• Mentoring junior level engineers.
• Possessing significant humility, hunger, and people smarts.
• Taking solutions proposed by others and expanding on them to provide the desired outcome.
• Offering solutions to others.
• Awareness of and demonstrating company values, policies, and guidelines.
• Suggesting actions in advance and communicating development needs.
• Volunteering for additional activities within their own team.

Qualifications

• Salesforce product knowledge and at least 5 years of Salesforce development experience required.
• BS in Computer Science, Engineering, or related scientific field preferred.
• Experience implementing and developing in Apex, Visualforce, Javascript, screen flows, custom labels, validation rules, reports, and digital experience sites required.
• Experience architecting custom solutions in Salesforce.
• Competency in HTML, XML, Flex, SQL, C#, .NET, MVC, CSS, REST, and SOAP-based web services preferred.
• Experience developing on other cloud platforms, such as Microsoft Azure or Amazon Web Services preferred.
• Capable of problem identification and resolutions.
• Ability to learn from others and adapt to standards.
• Ability to express complex technical concepts effectively, both verbally and in writing.
• Knowledge of client/server and internet systems architectures.
• Ability to work in a team or with multiple organizational departments in a dynamic and rapidly changing environment.
• Ability to pass a background check upon offer.
• This position does not qualify for VISA sponsorship.

Benefits

• Paid time off, offering various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays.
• Ongoing learning and development, focusing on continuous professional development through various training and education reimbursement programs.
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights together.
• A surrounding team of mission-driven individuals who genuinely love what they do.
• Free, fun, interactive, and incentivized global wellness program that promotes the wellbeing of our employees.
• India compensation is based upon the local competitive market.

Company Description

KLDiscovery provides technology-enabled services and software to help law firms, corporations, and government agencies solve complex data challenges. With offices in 26 locations across 17 countries, KLDiscovery is a global leader in delivering best-in-class data management, information governance, and eDiscovery solutions to support the litigation, regulatory compliance, and internal investigation needs of clients. Our Nebula Ecosystem provides powerful end-to-end eDiscovery and enterprise-grade information governance. Through its global Ontrack data recovery business, KLDiscovery delivers world-class data recovery, disaster recovery, email extraction and restoration, data destruction, and tape management.