[Hiring] Senior Remedy Developer @Prime Therapeutics

Role Description

Genesis10 is currently seeking a Sr. Remedy Developer - Remote position with a Leading Pharmacy Benefit Manager located in MN. This is a 15+ month contract opportunity.

Compensation: $64.50 - $66.50 per hour, W2, based on qualifications.

We are seeking an experienced Remedy Developer to join our team on a contract basis. The ideal candidate will have strong experience in developing and implementing Remedy solutions that meet business needs. This role requires hands-on technical expertise to work within a contact center environment where Remedy has been utilized and heavily customized, the ability to work with cross-functional teams, and a deep understanding of Remedy best practices.

Key Responsibilities:

• Design, develop, and implement Remedy applications
• Collaborate with business stakeholders and IT teams to gather and document requirements for new features and enhancements
• Customize Remedy applications using scripting, workflows, and UI policies to meet specific business needs
• Develop integrations between Remedy and other systems using REST/SOAP APIs, scripts, and middleware
• Perform unit testing and support user acceptance testing (UAT) to ensure solutions meet the quality standards
• Create and maintain technical documentation for Remedy solutions, including design specs, workflows, and data models
• Provide technical support and troubleshoot issues within the Remedy platform
• Stay current with Remedy updates, new features, and best practices

Qualifications

• Extensive experience writing custom Remedy workflows using Activelink, filters and forms (4+ years)
• Experience reading and understanding Remedy logs to troubleshoot production issues
• Strong experience with Oracle SQL and PL/SQL; able to understand, write, and optimize complex SQL queries
• Experience writing PL/SQL stored procedures and functions and understanding Explain plan results
• Experience working with Linux and writing shell scripts
• Experienced in Python scripting
• Strong knowledge of Remedy development including Business Rules, Script Includes, Client Scripts, UI Actions, Scheduled Jobs, Import Sets, Transform Maps, and Web Services
• Proficient in JavaScript, HTML, CSS, and other web technologies related to Remedy development
• Familiarity with Remedy upgrade process and the ability to handle post-upgrade issues
• Strong problem-solving skills and the ability to work independently or in a team environment
• Excellent communication and documentation skills

Requirements

• Experience with Tomcat server setups (reviewing logs, updating configuration files)
• Experience upgrading servers with new BMC patches
• Experience working with Remedy REST APIs, Jetty Server
• Experience working with Remedy SOAP APIs and mid tiers
• Experience in customizations outside of ITSM
• Experience upgrading Remedy 20.x to Helix on-prem
• Experience with Agile/Scrum methodologies
• AWS Experience
• Helix Experience

Benefits

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)