[Hiring] Senior Manager, IT - Software Engineering & Development @Builders FirstSource

Role Description

The Senior Manager, IT - Software Engineering and Development leads the teams and technology portfolio supporting OTC Sales Execution, OMS+, and the integrations connecting SAP S/4HANA with OMNI, myBLDR, AppWright, Salesforce, and related sales applications. The role is accountable for solution strategy, application lifecycle, engineering quality, service reliability, and business outcomes across quote-to-order and connected customer and sales experiences.

This leader partners with various departments to deliver scalable, secure, and supportable solutions. The role owns IT solution delivery while sharing accountability with the business for:

• Process alignment
• Requirements quality
• Prioritization
• Release readiness
• Capability outcomes
• Issue resolution
• Training content

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field; or an equivalent combination of education and experience.
• 10+ years of progressive experience in software engineering, application development, enterprise applications, integrations, or technology delivery.
• Experience leading managers and professional teams accountable for multiple related applications or engineering capabilities.
• Experience managing application strategy, roadmaps, budgets, capacity, delivery, operations, vendors, and service performance.
• Experience delivering and supporting integrated order management, sales execution, CRM, digital commerce, ERP, or other business-critical enterprise solutions.
• Experience with application and integration architecture, APIs, middleware, data flows, security, testing, release management, and production support.
• Strong business acumen, financial management, stakeholder influence, communication, problem-solving, and talent-development skills.

Requirements

• Lead managers and professional staff responsible for OTC Sales Execution, OMS+, and integrations supporting OMNI, myBLDR, AppWright, Salesforce, Install, SAP S/4HANA, and related applications.
• Own the solution strategy, system design, configuration approach, technical roadmap, lifecycle, and service model for the assigned application portfolio.
• Partner with business leaders to align processes, controls, and technology solutions with strategic priorities, operational needs, and customer outcomes.
• Translate business requirements into complete, testable, scalable, secure, supportable, and integrated solutions.
• Direct solution delivery from requirements and design through development, integration, testing, deployment, hypercare, and transition to support.
• Establish and enforce architecture, integration, engineering, security, testing, documentation, and release-management standards across internal and partner teams.
• Coordinate application dependencies and data flows across SAP S/4HANA, OMS+, OMNI, myBLDR, AppWright, Salesforce, middleware, master data, and downstream systems.
• Jointly prioritize and sequence enhancements, defects, technical debt, and change requests based on business value, customer impact, risk, urgency, dependencies, and available capacity.
• Manage application backlogs, release plans, development capacity, resource allocation, delivery commitments, and cross-workstream dependencies.
• Jointly confirm business and technology readiness, including testing completion, cutover planning, communications, training, support preparedness, and deployment approval.
• Ensure delivered capabilities meet approved business objectives, process requirements, controls, customer expectations, and performance outcomes.
• Own application stability, service performance, supportability, resilience, technical debt, incident management, problem resolution, and continuous improvement.
• Lead the resolution and escalation of complex process, system, integration, data, vendor, and operational issues affecting business outcomes.
• Balance modernization with effective use of existing platforms and integrations, clearly communicating technical trade-offs, risks, investment needs, and sequencing recommendations.
• Coordinate delivery across BFS teams, system integrators, application management services providers, software vendors, and other technology partners.
• Partner with business leaders to shape roadmaps, business cases, investment priorities, adoption plans, and long-term capability strategies.
• Develop and maintain technical training content for new functionality and provide complete solution information to Business Enablement and Organizational Change Management teams for training delivery.
• Define and monitor delivery, adoption, quality, stability, customer, operational, capacity, vendor, and financial measures; address gaps and drive measurable improvement.
• Communicate portfolio performance, roadmaps, dependencies, risks, decisions, and investment recommendations to executive, business, and technical stakeholders.
• Manage portfolio budgets, contracts, staffing, capacity, vendor performance, and resource allocation in alignment with organizational priorities.
• Build a high-performing team through clear accountability, coaching, succession planning, skills development, recognition, and timely performance management.

Benefits

• Medical, dental, vision, and disability insurance plans
• 401(k) retirement savings plan
• PTO (including paid sick time)
• 8 paid holidays per year (for salaried and hourly team members)

Company Description

Builders FirstSource is America’s largest supplier of building materials, value-added components, and building services to the professional market. We are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.