[Hiring] Manager, Software Engineering @DriveTime

Role Description

This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time.

As a Manager, Software Engineering on our team, you will oversee the end-to-end delivery of Pega projects, ensuring that timelines and quality standards are consistently met. In this management role, you will motivate and inspire your team, leveraging their unique strengths while managing performance to deliver on business expectations.

• Lead the planning, execution, and completion of features, managing project scope, risks, and dependencies to ensure successful delivery.
• Analyze and identify linkages and interactions between component parts to ensure the integrity of the entire system.
• Foster a culture of continuous improvement and collective ownership of quality and deliverables, championing the responsible use of AI tools, including AI-assisted development, to improve team productivity and delivery speed.
• Set clear, measurable performance goals for team members and conduct regular 1:1s to track progress. Provide timely, actionable feedback and manage the full employee lifecycle—from hiring and onboarding to performance management and reviews.
• Utilize code reviews and work assessments not just for quality control, but as opportunities to deepen team expertise.
• Collaborate with senior stakeholders to provide strategic insights and effective automation solutions.
• Proactively address conflicts or issues, engaging in difficult conversations with team members and stakeholders, and escalating only where appropriate.

Qualifications

• Proven ability to lead the delivery of complex Pega projects and design workflows and case management solutions using Pega capabilities, with a strong background in case lifecycle design (case types, stages, routing, and SLAs).
• Strong capability to effectively mentor others, develop skills outside of the team’s comfort zone, and guide junior members on Agile principles.
• Ability to bridge the gap between technical teams and business needs, driving collaboration across cross-functional groups.
• A mindset focused on utilizing innovative approaches to improve project outcomes and encouraging the team to do the same, including practical use of AI to improve how work is planned, built, and delivered.

Requirements

• 5+ years of professional development experience and have led teams informally or formally on large projects.
• Bachelor's degree in Information Technology.
• Extensive experience designing workflows using Pega capabilities.
• Strong case management background, including designing and delivering Pega case types, stages and steps, routing, SLAs, and case lifecycle automation for complex business processes.
• A track record of driving collaboration across cross-functional teams.
• Deep understanding of Agile principles and experience mentoring teams on their application.
• Ability to manage complex project scopes and mitigate risks effectively.
• Demonstrated use of AI in the execution of prior roles, such as AI-assisted code development or leading AI adoption within a team or organization.

Benefits

• Work From Home: Enjoy the flexibility of working from your home office in an approved city & state.
• Medical, dental, and vision coverage with a sizable amount of insurance premiums covered.
• 401(K), company-paid life insurance policy, short and long-term disability coverage.
• Growth Opportunities: Commitment to providing employees with opportunities to grow professionally.
• Tuition Reimbursement: Support for your professional development.
• Wellness Program: Includes self-guided coaching, cash incentives, and discounts on medical premiums.
• Competitive pay across the organization.
• Paid Time Off: Includes wellness days, holidays, and vacation time for part-timers.