[Hiring] Senior Forward Deployed Engineer @Dscout

Role Description

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance, healthcare, consumer goods, and tech. Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.

Dscout AI Training & Evals

Dscout AI Training & Evals builds human data and evals that show whether AI works for real people. For ten years Dscout has captured how people behave in real context, with consent and scientific rigor. Dscout AI Training & Evals points that engine at AI:

• Consented human behavior and judgment, turned into the training data, evals, and benchmarks AI teams trust.
• Models ace benchmarks and still surprise people in the wild.
• We serve AI researchers, product builders, and research teams.

Why this seat

• Work directly with AI labs and AI product teams on problems that have no playbook yet.
• Build on a platform that already works, so your time goes into the hard part, not the plumbing.
• Own technical decisions on your programs, and see your builds become product.
• Join a small senior team with direct access to the GM, our Principal Engineer, and the Head of AI Research.

Job Description

Our Strategic Project Leads run customer programs from first scoping call to final data delivery. You are their technical partner and builder. Customers ask for things that have not been built before:

• Weeks of real-world AI use, captured in context, delivered as data a lab can train or evaluate on.
• Long-horizon, real-world use of AI products, captured over days and weeks.
• Side-by-side model comparisons judged by people who match a specific profile.
• Human judgment and preference data, delivered in formats a training pipeline can ingest.
• Feedback loops that connect real user behavior to model and product decisions.

What you will do

• Scope and shape programs.
• Turn a fuzzy customer brief into a technical plan in days, alongside the Project Lead.
• Decide what to reuse, extend, or build, and prove the gap before you write code.
• Write the scope down: what we will deliver, how it works, what could go wrong.
• Build capture flows, task logic, data pipelines, and delivery across web, mobile, and backend.
• Ship production code with real participants on the other end.
• Use coding agents and evals as part of how you build, and teach the habit to others.
• Own redaction, validation, provenance, and clean delivery.
• Design quality checks and human-review paths, and measure whether they work.
• Work with our research team so the data you ship carries evidence that it is good.
• Work with core engineering to move repeat builds into the platform.
• Tell us what customers keep asking for, and help decide what we build next.

A good first year

• Several customer programs scoped and shipped, with you named by the customer.
• Signed scope to first data gets noticeably faster.
• Two or more custom builds absorbed into the core platform.
• Project Leads stop asking “can we do this?” and start asking “how fast?”

Qualifications

• 7+ years shipping production full-stack software.
• Experience working directly with technical customers.
• Experience building and running data pipelines: ingest, clean, redact, deliver.
• Hands-on time with AI coding agents (Claude Code, Cursor, Codex or similar).
• Experience building with LLMs and a sense of how they get evaluated.
• You write clearly and can explain a tradeoff to a researcher and to a PM.
• Based in the Bay Area, with occasional customer travel.

Requirements

• Tools come and go. We care most about whether you can walk into a vague customer ask, find the shortest honest path to a working answer, and ship it.

Benefits

• $250-400K OTE + Equity.
• Includes a built-in bonus and equity program.
• Flexible PTO, 15 holidays, 12 weeks of paid parental leave.
• 401k match and an education stipend.

Company Description

Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience research technology.

• We prioritize learning, sharing, and building.
• We value being a diverse and inclusive team and company.