[Hiring] Senior Forward Deployed Engineer @Truelogic

Role Description

This leading home equity platform is seeking its first Forward Deployed Engineer to establish a new capability focused on identifying, designing, and implementing automation solutions across complex product and operational workflows.

Sitting within DevOps but operating horizontally across the company, the role collaborates closely with Process Improvement teams and Product Owners. The position addresses workflows involving multiple systems, manual handoffs, and operational dependencies to determine how technology can optimize them. Rather than handling traditional ticket-driven engineering, this role takes ambiguous business problems, analyzes current processes, designs technical interventions, and owns implementation end-to-end.

Responsibilities

• Partner with Process Improvement, Product, DevOps, IT, Security, and other business functions to identify and understand workflow and process problems.
• Translate ambiguous business problems into concrete technical approaches.
• Map existing workflows, including systems, stakeholders, handoffs, dependencies, and bottlenecks.
• Identify opportunities for automation and determine which problems are appropriate for technical intervention.
• Design, prototype, build, and productionize automation solutions.
• Integrate solutions with existing internal systems, APIs, infrastructure, and product workflows as required.
• Communicate technical tradeoffs and proposed solutions clearly to both technical and non-technical audiences.
• Work independently from discovery through implementation rather than relying on predefined engineering tickets.
• Participate in DevOps ceremonies while maintaining close collaboration with Process Improvement and Product stakeholders.
• Demonstrate strong ownership and proactively identify opportunities rather than waiting for work to be assigned.
• Establish patterns and best practices that could support a broader FDE capability over time.

Qualifications

• Previous hands-on experience as a Forward Deployed Engineer or in a genuinely equivalent forward-deployed role.
• Strong software engineering background and ability to build production-quality solutions.
• Proven experience implementing workflow/process automation solutions.
• Experience working directly with business stakeholders to discover and define problems.
• Demonstrated ability to operate successfully in ambiguous environments without detailed requirements.
• Experience taking solutions from discovery/prototype through production.
• Strong systems-thinking and problem-solving capabilities.
• Ability to work across APIs, integrations, internal tools, and existing production systems.
• Excellent communication skills with both technical and non-technical stakeholders.
• Strong ownership, autonomy, and leadership.

Benefits

• 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.
• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.
• Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.
• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.
• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.