[Hiring] Senior Engineering Manager, App Excellence @1Password

Role Description

We are hiring a Senior Engineering Manager to lead the App Excellence domain as a connected system. This role goes beyond managing a single team. You will:

• Set strategy across platforms.
• Lead through other managers and senior technical leaders.
• Establish operating mechanisms that help End User Experience ship with confidence.
• Own systems connecting customer health signals to engineering action, including:
• Reliability metrics
• Incident response
• Quality standards
• Compatibility planning
• Cross-team dependency management
• Partner closely with Product, Design, Release Operations, Build and Release, CI, Security, and other organizations.

Qualifications

• Significant experience leading software engineering teams, including managing or developing other engineering leaders.
• Demonstrated ability to lead across multiple teams, products, or technical domains with shared dependencies.
• Experience setting strategy, shaping an operating model, and turning ambiguous problems into clear priorities and measurable outcomes.
• Strong judgment in balancing delivery speed, quality, reliability, customer impact, and long-term technical health.
• A track record of building effective partnerships across Engineering, Product, Design, and other functions.
• Experience using operational data, customer signals, and delivery metrics to guide decisions.
• Excellent written and verbal communication skills.
• A people-first leadership approach and a commitment to inclusive, healthy, and high-performing teams.

Requirements

• Bonus points for leading client application, mobile, desktop, browser, platform, or developer infrastructure teams.
• Building operational health, observability, reliability, or quality programs.
• Managing distributed teams and organizations through periods of growth or change.
• Working with release engineering, CI systems, platform vendors, or compatibility programs.
• Experience in security, identity, SaaS, or other products where trust and reliability are central to the customer experience.

Benefits

• Health and wellbeing programs including maternity and parental leave top-up.
• Competitive health benefits.
• Generous PTO policy.
• RSU program for most employees.
• Retirement matching program.
• Free 1Password account.
• Paid volunteer days.
• Peer-to-peer recognition through Bonusly.
• Remote-first work environment.

Company Description

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security. We take a human-centric approach in everything from product strategy to user experience.