[Hiring] Product & Engineering Manager @CareFirst

Role Description

The Product & Engineering Manager provides balanced leadership across product management and software engineering for an assigned product portfolio. The role is accountable for connecting customer and business outcomes, product strategy and prioritization, engineering quality, technology sustainability, delivery execution, and team development.

The manager leads a multidisciplinary team that may include Product Owners, Technical Leads, Software Engineers, Quality Engineering professionals, and other technology resources. The role works in close partnership with business stakeholders, Architecture, Security, Operations, and enterprise technology teams to ensure that the portfolio delivers the right capabilities and delivers them with appropriate engineering quality, reliability, security, and maintainability.

Essential Functions:

• Product leadership and stakeholder partnership:
  • Understand customer and business needs.
  • Define product direction, outcomes, and roadmaps.
  • Oversee backlog prioritization.
  • Evaluate value and adoption.
  • Align stakeholders on priorities and trade-offs.
• Engineering and technology leadership:
  • Provide accountability for technical direction, engineering quality, architecture alignment, security, reliability, maintainability, technical debt, lifecycle health, and modern software engineering practices.
• Integrated product delivery and operational excellence:
  • Connect product priorities to engineering capacity and execution.
  • Manage dependencies and delivery risks.
  • Ensure production readiness, observability, supportability, and continuous improvement.
• People leadership:
  • Lead, coach, develop, and manage Product and Engineering professionals.
  • Establish performance expectations.
  • Build succession and talent plans.
  • Reinforce a culture of ownership, collaboration, and continuous learning.
• Financial, capacity, and vendor management:
  • Support planning, forecasting, resource allocation, vendor performance, and investment decisions across the portfolio.

Qualifications

• Education Level:
  • Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
• Licenses/Certifications Upon Hire Preferred:
  • Scrum Alliance Certified Enterprise Coach
• Experience:
  • 5 years Related professional experience.
  • 1 year Supervisory experience or demonstrated progressive leadership experience.
• Knowledge, Skills and Abilities (KSAs):
  • Strong product thinking with the ability to connect customer and business needs to roadmaps, priorities, and measurable outcomes.
  • Strong engineering judgment with the ability to challenge technical approaches, quality practices, architecture decisions, and technology risks without replacing the role of the Technical Lead or architect.
  • Ability to balance near-term product value with long-term engineering sustainability.
  • Ability to make and communicate trade-off decisions across business value, customer impact, risk, quality, capacity, and technical investment.
  • Strong coaching and talent-development capabilities across different professional disciplines.
  • Ability to translate complex technology issues into clear business impacts and translate business goals into actionable product and engineering direction.
  • Ability to build trusted partnerships across Product, Engineering, Architecture, Security, Operations, Finance, vendors, and business stakeholders.
  • Data-driven decision-making and continuous-improvement mindset.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
  • Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Requirements

• Salary Range: $141,520 - $262,697
• Salary Range Disclaimer: The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location.
• In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Physical Demands

• The associate is primarily seated while performing the duties of the position.
• Occasional walking or standing is required.
• The hands are regularly used to write, type, key and handle or feel small controls and objects.
• The associate must frequently talk and hear.
• Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

• Must be eligible to work in the U.S. without Sponsorship.