[Hiring] Senior Consultant - Platform Technical Architect @Ellucian

Role Description

Ellucian's Professional Services team is looking for a Platform Technical Architect to help higher education institutions successfully adopt and implement the Ellucian SaaS Platform. You will work directly with customers as a trusted technical advisor, helping them understand their technology landscape, shape practical architecture approaches, and make informed decisions throughout implementation.

This is a hands-on, customer-facing technical role that combines strong software and enterprise technology fundamentals with consulting, architecture, configuration, and delivery leadership. You will lead and contribute to technical workshops, guide environment and identity strategies, and personally configure, secure, connect, troubleshoot, and validate Ellucian SaaS platform services so they operate as a cohesive, secure, and supportable ecosystem throughout implementation.

You do not need to arrive knowing every Ellucian product. We value accomplished developers, technical consultants, and enterprise technologists who bring curiosity, structured problem solving, clear communication, and the ability to learn quickly. With support from experienced colleagues, you will progressively build the platform expertise and architectural independence needed to lead increasingly complex engagements.

Qualifications

• 5+ years of hands-on technical experience configuring, implementing, integrating, and troubleshooting enterprise applications or SaaS platforms.
• Foundation in software development, technical consulting, or related disciplines.
• Ability to translate architecture into working solutions.
• Working knowledge of application architecture, APIs, web services, integrations, scripting/programming, relational databases, SQL, and SaaS/cloud environments.
• Understanding of enterprise platform interactions, identity services, and security.
• Practical experience configuring and validating IAM, SSO, SAML federation, RBAC, user provisioning, and access controls.
• Experience leveraging AI tools for technical analysis, troubleshooting, automation, documentation, and solution development.
• Strong analytical and troubleshooting skills.
• Strong presentation, workshop facilitation, and communication skills.
• Collaborative, accountable team player with strong interpersonal skills.
• Ability to understand customer business processes and align technical solutions with business outcomes.
• Learning agility, sound judgment, and ambition to grow into broader platform architecture and technical leadership responsibilities.

Requirements

• Build trusted customer relationships, understand institutional needs, and align technical architecture and implementation with business outcomes.
• Lead technical kickoffs, architecture workshops, platform presentations, and alignment discussions.
• Collaborate with customers, Project Managers, Architects, Cloud Operations, Product Engineering, and specialists.
• Design, document, and progressively lead Ellucian SaaS technical architecture.
• Perform hands-on configuration, administration, implementation, and integration of Banner or Colleague SaaS.
• Validate platform capabilities and connections, troubleshoot issues, and maintain technical documentation.
• Lead technical discussions and implement configurations for identity federation, SSO, access management, and platform security.
• Define environment strategies covering configuration consistency, deployment sequencing, and technical readiness.
• Apply expertise in software, APIs, integrations, databases, scripting, and application architecture to troubleshoot issues.
• Own hands-on platform readiness for testing, production deployment, go-live, and operational transition.
• Partner with the Applications Architect on integration and extensibility dependencies.
• Leverage AI tools to automate tasks and streamline technical processes.

Benefits

• 20 days annual leave plus public holidays.
• Competitive superannuation and life cover.
• Private Medical and Dental family cover.
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests.
• 5 charitable days to support the community that supports us.
• Wellness programs including Headspace (mental health) and Wellbeats (virtual fitness classes).
• Diversity and inclusion programs that promote employee resource groups.
• Parental leave.
• Employee referral bonuses.
• Education Assistance Program and professional development opportunities.
• Access to LinkedIn Learning.