[Hiring] Senior CICS System Programmer @UnitedHealth Group

Role Description

As a Senior I O Engineer specializing in CICS System Programming, you will play a critical role in maintaining and optimizing the CICS environment on IBM z/OS systems. In this role, you will apply deep technical expertise in system integration, software maintenance, and performance tuning across multi-LPAR, Parallel Sysplex environments. Our operational environment is continuously evolving, and you will leverage enterprise-approved AI productivity and diagnostics tools to analyze capacity data, summarize complex team communications, and streamline documentation. Working alongside cross-functional automation and application teams, you will help implement proactive health check systems, manage CICS regions, and guide disaster recovery planning to sustain operational resilience on a global scale.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

• Configure, maintain, and optimize CICS environments on IBM z/OS across multi-LPAR, Parallel Sysplex environments to ensure high system resilience
• Create and manage CICS regions, support application teams with resource definitions, and troubleshoot stability issues
• Diagnose and resolve system incidents independently using monitoring tools such as BMC/AMI Mainview, Splunk, and MXG, as well as Omegamon, Sysview, and Abend-aid
• Support the integration of z/OS Connect APIs and contribute to automated deployments using tools like XL Deploy and Artifactory
• Use enterprise-approved AI tools to streamline workflows, automate tasks, analyze capacity planning metrics, and drive continuous operational improvement
• Evaluate emerging technology trends to inform environment design, strategic optimization, and intelligent automation strategies
• Partner with external vendors to compile diagnostic documentation, troubleshoot technical issues, and manage support tickets
• Perform disaster recovery planning, performance optimization, and region decommissioning initiatives
• Support 24x7 critical operations as part of a scheduled on-call rotation

Qualifications

• 8+ years of system programming experience including z/OS skills with TSO, JCL, started tasks, and RACF
• 7+ years of CICS system programming experience including upgrades and applying RSUs to the CICS product and related ISV products
• 7+ years of experience working with multiple z/OS file types and file systems, including PDS/PDSE, VSAM, and zFS (including allocation and related Unix commands)
• 7+ years of experience with IT Service Management (ITSM) processes, including Incident, Change, and Release management
• 7+ years of experience utilizing metric and monitoring tools to evaluate system health
• 5+ years of CPSM (CICS Plex System Manager) experience
• Ability to work on-call to support 24x7 operations as part of a scheduled rotation

Preferred Qualifications

• Bachelor's degree (or higher) in Computer Science, Information Technology, or a related field
• Experience using enterprise-approved productivity tools (such as Microsoft 365 Copilot) to draft technical communication and recap collaborative sessions
• Experience utilizing AI-driven tools or intelligent analytics to analyze capacity planning data, system logs, or automated alerts
• Experience with Java and JVM Administration on z/OS and/or CICS
• Experience with IBM Operational Decision Manager (ODM) or Mainframe Configuration Managers
• Ability to work independently with minimal supervision while mentoring junior team members
• Experience utilizing metric and monitoring tools (such as BMC/AMI Mainview, Splunk, and MXG) to evaluate system health

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.