[Hiring] Senior Analyst, Application Development and Maintenance @Cardinal Health

Role Description

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Responsibilities

• Manage/develop/coordinate delivery and maintenance of Technology solutions, including but not limited to Salesforce.com Sales/Service Cloud solutions, Agentic Salesforce, Gemini and Claude AI solutions
• Actively participate in delivering AI Enablement and integration initiatives
• Adhere to Agile process
• Ensure accurate and consistent use of applicable Run and Build projects tracking application(s) (i.e. Service Now, Jira, etc.)
• Maintain a high level of communication of technical issues, and solutions status with all impacted parties, including business owner(s), technology owner(s), peer(s), team member(s), vendor(s)
• Proactively monitor and maintain application platform environments
• Maintain a high level of attention to details
• Write functional specifications (Fspecs), functional unit testing (FUT), Technical specifications (Tspecs), technical unit testing (TUT) in conjunction with applicable Business and IT stakeholders

Qualifications

• 2-4 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Proficiency in Microsoft Office products, required
• Working experience with Salesforce Sales/Service cloud, Jira, Gearset, Github, Checkmarx, Dell Boomi, APIGEE, Attunity, Kafka, Gemini, Claude, a plus
• Basic understanding of Agentic solutions/applications, including but not limited to Gemini, Claude, Salesforce, preferred
• Ability to understand business needs, relate to AI solutions and effectively communicate findings and recommendations to multi-level audiences required
• Strong oral and written communication skills, ability to ask probing questions, participate in cross-functional meetings and provide clear status reports to both technical and non-technical team members and executives

Requirements

• Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes action to resolve
• Applies judgment within defined parameters
• Receives general guidance and may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs