[Hiring] Salesforce Platform Developer @Cornell University

Role Description

The CEMI Salesforce Platform Developer plays a critical role within the Cornell Enterprise Modernization Initiative (CEMI), with primary responsibility supporting Enterprise Salesforce Operations across Cornell's growing portfolio of Salesforce solutions. This position is eligible for remote work within the United States, subject to Cornell University's approval process for out-of-state work arrangements.

• Contribute to Salesforce platform architecture and solution design, including data architecture, integration strategy, environment design, and release management approaches.
• Design and implement scalable Salesforce solutions using sound architectural principles, enterprise design patterns, and platform governance standards.
• Develop and maintain Salesforce applications, custom components, and workflow logic using Apex, Lightning Web Components (LWC), Flows, and declarative automation.
• Configure and extend Salesforce managed packages, ensuring compatibility with custom solutions and enterprise requirements.
• Design and maintain scalable custom data models that integrate seamlessly with managed package architectures.
• Develop and support opportunity-based and case-based workflows leveraging Sales Cloud and Service Cloud capabilities.
• Design and implement Salesforce integrations using APIs, middleware, and other integration technologies.
• Build advanced reports, dashboards, and analytics to support decision making.
• Configure and maintain role-based security, permissions, and access controls.
• Design, deploy, and support secure, user-friendly Experience Cloud solutions.
• Support Salesforce org development and administration, including environment management, testing, release coordination, and deployment activities.
• Provide technical support through issue triage, troubleshooting, root cause analysis, and resolution.
• Contribute to the design and implementation of emerging enterprise capabilities.
• Ensure all Salesforce solutions comply with institutional and regulatory requirements.
• Collaborate with technical teams and stakeholders across the university.
• Serve as a subject matter expert for Salesforce development.

Qualifications

• Bachelor's degree in computer science, Information Systems, or a related field, or an equivalent combination of education and relevant experience.
• Five (5)+ years of hands-on Salesforce development experience in complex, enterprise environments.
• Demonstrated experience working with multiple Salesforce managed packages.
• Strong hands-on experience with the Salesforce platform and core data models.
• Experience designing scalable Salesforce solutions, including data models, integrations, and platform design patterns.
• Experience designing and supporting Salesforce integrations with external systems.
• Experience working within structured environment strategies, release management processes, and platform governance frameworks.
• Experience working with sensitive and regulated data.
• Experience supporting Salesforce Experience Cloud solutions.
• Strong analytical, problem-solving, and troubleshooting skills.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a complex environment.
• Ability to cultivate and develop inclusive working relationships.

Requirements

• Experience working and supporting large-scale, multi-year enterprise implementations.
• Experience working with emerging Salesforce capabilities.
• Experience supporting Salesforce analytics and reporting solutions.
• Experience integrating Salesforce with Marketing Cloud.
• Salesforce certifications such as Platform Developer I or II, Salesforce Certified System Architect, etc.
• Experience operating within formal governance structures.
• Demonstrated ability to work effectively across multiple business units.

Benefits

• Comprehensive health care options.
• Generous retirement contributions.
• Access to wellness programs.
• Employee discounts with local and national retail brands.
• Health and personal leave, three weeks of vacation, and 13 holidays.
• Tuition-free Extramural Study and Employee Degree Program.
• Tuition aid for external education.
• Cornell Children's Tuition Assistance Program.