[Hiring] Salesforce Developer / Administrator @Truelogic

Role Description

We are seeking a hands-on Salesforce Developer / Administrator to join a fast-paced fintech company supporting business-critical platforms and integrations across Sales Cloud, Service Cloud, and Experience Cloud. In this role, you will work alongside a small, collaborative team to maintain day-to-day operations while delivering key initiatives—including a major telephony platform migration from Talkdesk to Genesys, Experience Cloud enhancements, and third-party platform integrations.

Responsibilities

• Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud.
• Partner with engineering leadership to evaluate business requirements and determine optimal solutions using declarative tools versus custom code.
• Design, build, and support Apex code, Lightning Web Components (LWC), custom workflows, and automations.
• Build, maintain, and troubleshoot integrations between Salesforce and external platforms, APIs, and third-party tools.
• Play a central role in evaluating, rebuilding, and testing integrations/automations for a telephony migration from Talkdesk to Genesys.
• Support upcoming Experience Cloud portal initiatives and user experience enhancements over the next 3–4 months.
• Translate complex business requirements into actionable technical tasks, managing ticket lifecycles and technical documentation in Jira.

Qualifications

• 3–5+ years of hands-on experience balancing both Salesforce development and administrative responsibilities.
• Demonstrated coding proficiency in Apex and Lightning Web Components (LWC), alongside expert knowledge of declarative automation tools (Flows, Process Builder).
• Hands-on working experience with Experience Cloud (formerly Community Cloud).
• Strong track record of integrating Salesforce with third-party platforms, APIs, and middleware.
• Sound technical judgment to determine when to leverage standard configuration versus custom development.
• Self-directed problem solver capable of executing independently within a geographically distributed team.
• Proven comfort documenting solutions and managing technical workflows using Jira.

Requirements

• Prior experience with CTI/telephony platforms (e.g., Talkdesk, Genesys), Marketing Cloud, Zapier, HiTouch, or integrated messaging tools (SMS/chat).

Benefits

• 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.
• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.
• Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.
• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.
• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

Why You’ll Like Working Here

• A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.
• Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.
• Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.