[Hiring] Lead Site Reliability Engineer @Humana

Role Description

The Lead Site Reliability Engineer maintains, integrates and implements software applications within the organization. The Lead Site Reliability Engineer works on problems of diverse scope and complexity ranging from moderate to substantial.

• Coordinates software application testing, quality assurance, configuration, installation and support.
• Ensures smooth, stable and timely implementation of new software and updates to installed applications.
• Establishes and maintains proper controls over test and production systems and software source code.
• Advises executives to develop functional strategies on matters of significance.
• Exercises independent judgment and decision making on complex issues regarding job duties and related tasks.
• Works under minimal supervision, using independent judgment requiring analysis of variable factors and determining the best course of action.

Qualifications

• Bachelor's degree in computer science or related field.
• 8 or more years in information technology field, SRE, DevOps, Platform Engineering.
• 2 or more years of project/technical lead experience.
• Demonstrated ability to lead high-severity incident and service restoration bridge calls.
• Must possess strong verbal communication skills and remain composed under pressure.
• Ability to perform root cause analysis over a broad range of software technologies in a large, multi-system production environment.
• Understanding and experience with generative and agentic AI tools for authoring and analysis.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• Availability for occasional and/or weekend escalations on an as-needed basis.

Requirements

• Master's Degree (Preferred).
• Domain knowledge and experience working in the health care sector, specifically pharmacy (Preferred).
• Experience with .NET, Java, Typescript, SQL Server, Oracle Database, Postgres, MongoDB, Kubernetes, Temporal, and similar technologies (Preferred).
• Experience working with Agile SDLC and/or Scrum (Preferred).
• Extensive experience with large-scale observability tools such as Dynatrace and Splunk (Preferred).
• Work at Home Requirements: Minimum download speed of 25 Mbps and upload speed of 10 Mbps required.
• Travel: Occasional travel to Humana's offices for training or meetings may be required.

Benefits

• Competitive benefits that support whole-person well-being.
• Medical, dental and vision benefits.
• 401(k) retirement savings plan.
• Time off including paid time off, company and personal holidays, paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance and many other opportunities.