[Hiring] Integration Solutions Engineer @Vividly

Role Description

We’re looking for an Integration Solutions Engineer who can bridge the gap between solution architecture and integration engineering. This role is ideal for someone who enjoys understanding how a customer’s business and accounting processes work, translating those requirements into scalable technical solutions, and then being hands-on in bringing those integrations to life.

Integrations are a core part of the Vividly customer experience. You’ll play a critical role in helping us onboard customers faster while also helping us evolve from highly customized integrations toward more standardized, reusable integration patterns.

What You'll Achieve

• Become an expert in Vividly, CPG accounting workflows, ERP systems, APIs, and our integration platform.
• Partner with customers, Solution Architecture, Implementation, and Engineering to translate business requirements into technical integration designs.
• Design, build, test, deploy, and troubleshoot integrations between Vividly and customer ERPs, banks, and other systems.
• Develop expertise in workflows such as Cash Application, Deduction Reconciliation, revenue, master data, and other financial processes.
• Bring technical and ERP expertise into solution design conversations.
• Identify recurring patterns, integration gaps, and opportunities to improve our APIs and integration framework.

In This Role, You'll Help The Team:

• Design and build integrations between Vividly and customer ERPs, banks, APIs, and other systems using Workato and other integration technologies.
• Partner with Solution Architecture to translate approved business and accounting workflows into scalable technical integration designs.
• Lead technical discovery around ERP capabilities, APIs, authentication, data availability, system constraints, and integration feasibility.
• Consult directly with customers on technical architecture, data flows, system capabilities, and integration best practices.
• Define data mappings, transformations, integration logic, and synchronization cadence required to support approved workflows.
• Own the technical integration workstream from design and connection through internal testing, customer UAT, deployment, and technical handoff.
• Build clear technical documentation and solution blueprints.
• Develop deep expertise across ERP platforms such as NetSuite, SAP, QuickBooks, Microsoft, and other systems.
• Support live integrations, troubleshoot transaction failures, respond to ERP/API changes, and help identify root causes and scalable fixes.
• Partner with the Integrations Lead on architecture standards, reusable integration patterns, internal automation, and improvements to how we onboard integrations.
• Identify recurring product and API gaps and partner with Product and Engineering to improve Vividly’s APIs and integration capabilities.
• Help standardize integration patterns to reduce custom development, improve reliability, and accelerate implementation timelines.
• Provide technical guidance on complex edge cases where ERP or integration constraints affect the customer solution.

Qualifications

• 3+ years experience of designing or developing technical solutions for client adoption.
• Hands-on experience working with REST APIs, including authentication, requests/responses, pagination, error handling, and troubleshooting.
• Understanding of relational databases, data models, and data transformation.
• Comfortable working with JSON, API payloads, field mappings, and transformation logic.
• Understanding of integration concepts such as scheduled polling, webhooks, retry/error handling, data integrity, and monitoring.
• Comfortable leveraging AI tools such as Claude to boost efficiency for development and documentation.
• Experience integrating ERPs such as Dynamics 365, NetSuite, SAP, and QuickBooks.
• Effective communication with both technical and non-technical stakeholders.
• Comfortable working directly with customers to understand technical requirements, challenge assumptions, and recommend solutions.
• Experience with an iPaaS platform such as Workato, Boomi, MuleSoft, Celigo, Tray.io, or have built software integrations directly.
• Resourceful in a scrappy startup environment.
• Enjoy documenting what you learn and turning one-off solutions into repeatable patterns and scalable frameworks.
• Excellent communication skills, able to clearly prioritize needs and risks.
• Desire to have a foundational impact at a Series B startup.
• Experience with accounting or financial workflows; familiarity with Cash Application, Deduction Management, Trade Promotion Management, or CPG accounting is a plus.

How You’ll Work

You’ll report to the Integrations Lead and work closely with Solution Architecture, Implementation, Product, and Engineering. Our operating model is built around a simple principle: Solution Architecture defines what the business workflow needs to accomplish. Integrations determine how our systems make it happen.

In practice, there will be overlap. We expect our Integration Solutions Engineers to understand the business context behind what they’re building and to contribute technical and ERP expertise during solution design. At the same time, you won’t be expected to independently own every aspect of a customer’s accounting process, project management, or broader implementation.

The goal is to give you the context and ownership needed to design great technical solutions while preserving the focus required to actually engineer them.

Benefits

• A modern, remote-first workplace with flexibility to thrive, no commute required.
• Vividly days off & flexible PTO, including 4-day weekends for most USA holidays.
• Healthcare, Dental and Vision - 100% coverage of monthly premiums and 50% for dependents.
• 401(k) with a 3% employer contribution.
• Weekly $20 Sharebite Meal Stipend - For every meal you purchase, they donate a meal through Feeding America!
• Monthly $50 Wellness Reimbursement.
• Monthly $200 Remote Work Stipend.

Commitment to our values - The Vividly Code:

• Kind Ambition - We push boundaries with empathy and integrity.
• Keep It Real - We are transparent, honest, and authentic.
• Customer Love - We act as trusted advisors to our customers.
• Own It - We take responsibility and drive outcomes.
• Urgency Wins - We move quickly and focus on impact.
• Pull Together - We collaborate to win as a team.