[Hiring] Head of Software Engineering @M3USA

Role Description

Due to our continued growth, we are hiring for a Head of Software Engineering to join PracticeMatch, an M3 company.

Technology Strategy and Transformation:

• Define and execute a multi-year technology roadmap that systematically modernizes PracticeMatch's legacy ColdFusion and SQL Server platform, prioritizing migrations and rewrites based on business value, risk, and continuity.
• Partner with product and business leadership to align engineering priorities with PracticeMatch's competitive strategy and customer outcomes.
• Establish a pragmatic, phased approach to system transformation — maintaining product stability and customer commitments while executing toward a modern, maintainable architecture.
• Evaluate and recommend modern technology choices (languages, frameworks, cloud infrastructure, data platforms) that position PracticeMatch for long-term scalability.
• Champion the responsible adoption of agentic AI across the engineering lifecycle — from planning, design, and development through testing, deployment, and production operations — ensuring engineers build the review discipline and repository context that make AI-assisted work reliable.

Engineering Leadership and Team Development:

• Lead, manage, and develop the PracticeMatch engineering team, including direct and indirect reports across software engineering and QA functions.
• Build and sustain a culture of engineering excellence: clear standards for code quality, security, documentation, peer review, and test automation.
• Attract, recruit, and retain strong engineering talent; build career paths and development plans that grow engineers at every level.
• Conduct regular performance conversations; provide direct, constructive feedback; and address performance issues promptly and fairly in partnership with HR.
• Foster psychological safety and a team environment where engineers can raise concerns, propose improvements, and learn from failure.

Engineering Execution and Delivery:

• Own engineering delivery — ensuring that projects are scoped well, executed reliably, and completed to a standard of quality the team can stand behind.
• Maintain and improve the engineering systems — CI/CD pipelines, automated testing, deployment infrastructure, quality gates, and observability — that allow the team to ship confidently.
• Troubleshoot complex production incidents; drive root cause analysis and durable fixes.
• Implement and refine the repository context, conventions, and executable plans that support effective agentic coding with tools such as Claude Code and Codex.
• Identify engineering work that can move to AI-assisted or automated workflows, keeping human review in place where it protects quality, accuracy, and compliance.

Cross-Functional Partnership and Communication:

• Serve as the primary technology partner to PracticeMatch's business and product leadership, translating technical considerations into business terms and business priorities into engineering plans.
• Collaborate with M3 USA's broader technology leadership and other business unit CTOs on shared infrastructure, platforms, and standards.
• Communicate architecture decisions, transformation progress, and engineering health clearly to senior leadership, including the M3 USA CEO and CHRO.
• Partner with HR on workforce planning, organizational design, compensation benchmarking, and talent strategy for the engineering team.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent experience.
• Active engagement with M3 USA's AI training and upskilling programs; demonstrated adoption of agentic coding tools.
• 12+ years of progressive software engineering experience, including significant time in a hands-on technical role.
• 5+ years of engineering leadership experience, including direct management of engineering teams.
• Demonstrated experience leading legacy system modernization or technology platform migration efforts.
• Experience in a SaaS, data, or platform product environment; healthcare technology or physician recruiting industry experience a plus.
• Expert-level understanding of web application architecture. Working fluency in ColdFusion and SQL Server sufficient to evaluate and guide modernization decisions preferred.
• Strong working knowledge of modern web technologies (React or equivalent front-end frameworks, RESTful APIs, cloud infrastructure, containerization).
• Experience designing and operating CI/CD pipelines, automated test frameworks, and observability systems.
• Practical knowledge of application security, data privacy, and compliance requirements in web products.
• Working knowledge of agentic coding tools (Claude Code, Codex, or equivalents) and the techniques — repository context, quality gates, review discipline — that make them reliable in production engineering.
• Proven ability to recruit, manage, and develop engineering talent at multiple levels.
• Strong written and verbal communication; able to present technical information to executive, business, and engineering audiences.
• Familiarity with the physician recruiting or healthcare data domain is an advantage.

Benefits

• Health and Dental
• Life, Accident and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day