[Hiring] Global AI Engineer, Realtime Voice Agent Platform @Aloware

Role Description

Aloware is building a production-grade, agentic, S2S-first voice AI platform that answers and makes real phone calls at scale. We’re forming a small, elite team of AI-enabled builders who use modern tools to deliver clean, maintainable, well-tested production code.

• Build a production-grade realtime voice agent platform
• Ship core call capabilities (e.g., transfers, voicemail/AMD-style handling)
• Design and ship agentic behaviors: reliable tool execution, safe variable resolution
• Own the agent runtime and “in-call intelligence”
• Develop platform APIs and the admin experience
• Build/extend knowledge base and retrieval patterns (RAG)
• Create clean integration layers, authentication patterns, and webhook/event systems
• Use tools like Cursor/Claude Code to maintain strong engineering standards

Qualifications

• Strong production engineering experience
• Experience building with Python services and/or real-time, latency-sensitive systems
• Comfortable with TypeScript + React/Next.js
• Familiarity with LLM systems and at least one of the following:
• Realtime/S2S voice models
• STT/LLM/TTS pipelines
• Telephony/voice/streaming systems

Requirements

• Experience with SIP/WebRTC, call routing/transfers, contact-center workflows
• Knowledge of tool/function calling, prompt/guardrails, evals and regression testing
• Experience with embeddings/vector search, ingestion from docs/URLs, relevance tuning
• Familiarity with OAuth/JWT, webhooks, third-party APIs, reliable background jobs

Benefits

• Small team, high ownership, high standards
• Fast iteration with AI tools

Company Description

Aloware is focused on delivering innovative voice AI solutions that enhance communication and operational efficiency.