[Hiring] Full Stack Engineer @WellTheory

Role Description

WellTheory is hiring an engineer to own what happens when things break, and then make sure they break less.

• When a member or Care Team member hits an issue, you’re first on it.
• Size the impact, find the root cause, get people unblocked, and decide what deserves a permanent fix.
• Your real job is to shrink the queue, not just work through it:
  • Spot patterns
  • Ship upstream fixes
  • Write runbooks
  • Automate the repetitive stuff
• You’ll work across our member app, Care Hub, and the internal tools and data pipelines behind them.
• You’ll partner closely with our Member Support Specialist and Care Team.
• Join a small, senior, fully remote engineering team, and report to our Co-Founder & CPO.

Qualifications

• 4+ years as a software engineer
• Fluency in TypeScript
• Experience with TypeScript/JavaScript, React, React Native, Node, Postgres, and GCP
• Familiarity with Sentry, GCP logs, Linear, and Slack

Requirements

• Triage first: size the impact, reproduce the issue, and decide the next move.
• Find the root cause: dig through Sentry, GCP logs, and the codebase, and ship the fix when it’s worth it.
• Unblock, then fix: get the reporter moving first, then decide if the problem earns a ticket.
• Kill recurring issues: maintain a prioritized backlog and use quieter stretches to ship durable fixes, improvements, and feature requests.
• Make next week easier: write runbooks, build meaningful alerts, and create automations and AI agents that cut ticket volume.
• Protect the queue: a ticket means “worth doing,” not “someone mentioned it.”
• Handle member data with care.

Benefits

• A team that genuinely cares about each other and the members we serve.
• A fully remote company that gathers every year for an annual retreat.
• A base salary range of $140,000 - $165,000 with meaningful equity and benefits.
• Placement within our range depends on directly relevant skills and experiences you bring to the role.

Bonus Points

• You’ve worked as a support, sustaining, or forward-deployed engineer.
• You’ve built internal tools, dashboards, or bots that made a support process disappear.
• You’ve worked in healthcare, or you care deeply about autoimmune or women’s health outcomes.
• You’ve done something most people wouldn’t: run a marathon, started a company, earned a degree while working full time, or overcome serious adversity.