[Hiring] Forward Deployed Engineer @Bask Health

Role Description

We're looking for a Forward Deployed Engineer, Merchant Solutions to help merchants successfully implement, customize, and operate their businesses on Bask Health's platform. This role combines hands-on software engineering with practical problem-solving across merchant onboarding, technical integrations, storefront configuration, and operational workflows. You'll work closely with engineering, product, and customer-facing teams to understand merchant requirements and develop solutions that make the platform easier to implement and use.

• Build and deploy technical solutions that support merchant implementations on Bask Health.
• Work with engineering, product, and customer-facing teams to understand merchant requirements.
• Develop and maintain integrations between Bask's platform and external merchant systems.
• Build backend services, APIs, and application functionality using TypeScript, Node.js, or comparable technologies.
• Contribute to frontend functionality using React and Next.js when needed.
• Support technical onboarding and configuration for merchant accounts.
• Develop tools and functionality that simplify storefront and platform setup.
• Implement integrations involving products, subscriptions, checkout, and merchant workflows.
• Build automation that reduces repetitive merchant implementation tasks.
• Integrate third-party platforms using REST APIs, webhooks, and other integration patterns.
• Troubleshoot technical issues involving merchant configurations, APIs, and connected services.
• Investigate problems across frontend, backend, and third-party systems.
• Collaborate with backend engineers to design reliable integrations and services.
• Work with SQL databases and application data to support merchant workflows.
• Translate merchant requirements into clear technical implementation plans.
• Develop reusable tools and components that improve implementation efficiency.
• Identify recurring merchant technical issues and recommend scalable solutions.
• Support technical discovery and solution planning for new merchant use cases.
• Implement appropriate validation, error handling, and monitoring for integrations.
• Write automated tests for important merchant workflows and application functionality.
• Document integration requirements, technical implementations, and troubleshooting procedures.
• Collaborate with product teams to improve platform functionality based on merchant needs.
• Participate in code reviews and contribute to engineering best practices.
• Maintain appropriate standards for application security and data handling.
• Communicate technical progress, implementation decisions, and limitations clearly.
• Help improve deployment, monitoring, and operational reliability.
• Take ownership of assigned technical projects from development through deployment and maintenance.

Qualifications

• 3+ years of professional experience in software engineering, forward deployed engineering, solutions engineering, or a comparable hands-on technical role.
• Strong programming experience with JavaScript or TypeScript.
• Experience developing backend applications, APIs, or services using Node.js or comparable technologies.
• Experience building and maintaining integrations with third-party services.
• Strong understanding of REST APIs, webhooks, and common integration patterns.
• Familiarity with frontend development using React or comparable frameworks.
• Experience working with SQL databases and relational data.
• Understanding of modern application architecture and client-server communication.
• Experience debugging and troubleshooting issues across multiple systems.
• Ability to translate business requirements into practical technical solutions.
• Experience writing maintainable, production-quality software.
• Familiarity with authentication, authorization, and secure API integrations.
• Understanding of application validation, error handling, and reliability.
• Experience working with Git and collaborative development workflows.
• Familiarity with cloud infrastructure and modern deployment practices.
• Experience writing tests and maintaining software quality.
• Strong problem-solving skills and attention to detail.
• Ability to investigate technical issues independently.
• Experience collaborating with engineers, product managers, or customer-facing stakeholders.
• Ability to communicate technical concepts clearly to nontechnical audiences.
• Strong organizational skills and ability to manage multiple technical priorities.
• Ability to document technical implementations and decisions.
• Willingness to work across different areas of an application or platform.
• Strong ownership mindset and ability to follow projects through completion.
• Comfort working in a fast-moving, remote engineering environment.

Nice to Have

• Previous experience as a Forward Deployed Engineer, Solutions Engineer, or Implementation Engineer.
• Experience working directly with merchants or external customers on technical projects.
• Experience with Shopify or other e-commerce platforms.
• Familiarity with merchant onboarding and storefront configuration workflows.
• Experience building subscription commerce or billing integrations.
• Familiarity with Stripe or other payment processing APIs.
• Experience with React, Next.js, and TypeScript in production.
• Familiarity with tRPC, Prisma, or Drizzle ORM.
• Experience with AWS Lambda, SQS, EventBridge, or comparable cloud technologies.
• Experience building event-driven or asynchronous integrations.
• Familiarity with merchant-facing SaaS applications.
• Experience developing configurable or white-label software products.
• Experience with multi-tenant SaaS architectures.
• Familiarity with OAuth, API authentication, and webhook security.
• Experience building internal tools or workflow automation.
• Experience integrating healthcare or telehealth systems.
• Understanding of healthcare data privacy and security considerations.
• Experience with monitoring, logging, and observability tools.
• Experience turning custom integrations into reusable platform features.
• Experience using AI-assisted development tools such as Cursor or Claude Code.