[Hiring] Dynamics 365 Customer Experience Developer @RTX

Role Description

The Pratt & Whitney Digital Technology team has an exciting remote opportunity available for a highly skilled Dynamics 365 Customer Experience Developer.

• Ability to envision and document infrastructure and system design specifications via architecture design diagrams, entity relationship diagrams, wireframes, and other visual documentation for consumption by both the Digital Technology team and customer stakeholders.
• Ability to clearly articulate and solve problems related to both system and environmental limitations.
• Partnering with our customers to identify, deploy, and support packaged and custom-developed solutions that provide capabilities that help achieve P&W operational goals.
• Translating customer requirements into a solution design and implementing using Digital Technology Standard Work.

Qualifications

• Bachelor’s degree in computer science, Management Information System, Information Technology, or related technical field and 8+ years of hands-on experience developing and configuring Microsoft Dynamics 365 Customer Engagement (CE); OR an Advanced degree in computer science, Information Technology, Data Science, or a related technical field and 5+ years of hands-on experience developing and configuring Microsoft Dynamics 365 Customer Engagement (CE).
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Requirements

• JavaScript, C#.NET, VB.NET and/or ASP.NET platforms.
• Dynamics 365 CRM, PowerPlatform, SQL, SharePoint Online.
• DevOps and version-controlled solutions (Visual Studio, Jira, GitHub, CRM SDK).
• Experience with web API.
• Management of ETL tool to migrate data between environments (e.g., SSIS, KingswaySoft).
• PowerBI or fundamentals of other data visualization solutions.
• Demonstrated ability to pick up unfamiliar technology with ease.
• Effective communication in technical to business alignments.
• Compile customer data into easily digestible interactive diagrams and reports.

Benefits

• Medical, dental, vision, life insurance.
• Short-term disability, long-term disability.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program.
• Parental leave.
• Paid time off and holidays.