[Hiring] Director of Software Development @Karmak, Inc.

Role Description

The Director of Software Development is responsible for the management and daily execution of Karmak's development organization in support of Karmak Fusion. This position owns the flow of work between Support, Implementation, Product, DBA, and the development teams, serves as the development-side approval authority on customer patches, and makes go/no-go decisions across a multi-version release train.

This role is built for a high-agency leader. Here is the working relationship you should expect:

• Get context and priorities from the VP of Development - not task lists.
• Identify what will move the needle, commit to outcomes, and run with them.
• Bring the VP problems with proposed answers, not open questions.
• Not a hands-on coding role, but maintain engineering credibility.
• Own escalations end to end; re-plan in hours, not weeks.
• Communicate proactively upward to avoid surprises.

Success in this role is measured in outcomes, not activity. In your first year, a home run looks like:

• Release predictability - Releases and patches ship on schedule with fewer defect escapes.
• Escalations owned and closed - Single accountable owner for escalations with clear communication.
• AI-assisted development adoption - Measurable advancement in AI-assisted engineering.
• Manager bench strength - Development managers grow into leaders with less direction.

Qualifications

• Bachelor's degree (B.A./B.S.) in Computer Science or a related field.
• A minimum of 10 years of software development experience.
• 5+ years leading developers and experience managing managers or an organization of 30+ engineers.
• Current technical depth on the Microsoft development stack.
• Experience running teams that build and operate on Microsoft Azure.
• Direct experience owning production release and patch decisions.
• A demonstrated pattern of high-agency ownership.
• Exceptional team leadership skills.
• Strong initiative, teamwork, and interpersonal skills.
• Hands-on experience adopting AI-assisted development practices preferred.
• Knowledge of the heavy-duty or commercial transportation industry a plus.

Requirements

• Ability to read and reason about .NET code (C#/VB.NET) and Microsoft SQL Server (T-SQL).
• Strongly preferred: experience with Azure DevOps for work tracking, pipelines, and release management.
• Calm incident leadership and cross-functional coordination skills.
• Ability to build and sustain trusted relationships internally and externally.
• Strong written and verbal communication skills.
• Capable of managing and prioritizing multiple concurrent requests, projects, and responsibilities.

Benefits

• Employee ownership structure.
• Opportunity to make a lasting impact in a mission-critical industry.
• Professional development opportunities.
• Flexible work arrangements with limited travel.