[Hiring] Senior Director of Software Engineering @Cigna Healthcare

Role Description

We are seeking a transformational Senior Director of Software Engineering to lead the strategy, delivery, modernization, and operational excellence of the technology platforms supporting Claims and Intelligence Solutions. This leader will be accountable for platform engineering, DevSecOps, AI-first software development practices, cloud infrastructure, and the resiliency of both mainframe and distributed application ecosystems.

Operating at the intersection of technology, business strategy, and operations, this role ensures that platform investments align with enterprise priorities, regulatory requirements, and measurable business outcomes. The Senior Director will drive the adoption of modern engineering practices, accelerate AI-enabled software development lifecycle (SDLC) capabilities, and foster a culture of innovation, automation, security, and continuous improvement.

The role is responsible for building and sustaining secure, scalable, resilient, and cost-effective cloud and application platforms that enable agile product delivery while maintaining operational stability for critical business functions. Success requires balancing modernization initiatives, run-the-business excellence, risk management, and value realization across a complex technology landscape.

The ideal candidate brings deep technical credibility with engineering teams, a proven track record of leading large-scale transformation initiatives, and the executive presence required to influence senior business, operations, and technology leaders across the enterprise.

Qualifications

• 15+ years of engineering leadership experience delivering scalable, resilient technology platforms and leading enterprise modernization and transformation initiatives.
• Strong expertise in healthcare claims and provider technologies, with a proven ability to lead complex portfolios and drive cross-functional execution across business, operations, and technology organizations.
• Demonstrated executive presence, strategic thinking, and communication skills, with the ability to influence stakeholders, shape investment decisions, and translate technical strategy into business value.

Requirements

• Define and execute the technology vision, strategy, and multi-year roadmap for Claims and Intelligence Solutions platforms.
• Lead strategic technology decisions across operational excellence, platform modernization, and enterprise transformation initiatives, ensuring alignment with business objectives, regulatory requirements, and long-term architectural direction.
• Drive the successful delivery of complex, cross-functional programs spanning multiple product, engineering, operations, and business teams, effectively balancing competing priorities, dependencies, risks, and value realization.
• Partner with business, operations, and technology leaders to prioritize investments, accelerate innovation, and deliver measurable outcomes that improve customer, provider, and enterprise experiences.
• Establish clear execution frameworks, governance, and accountability mechanisms to ensure predictable delivery, operational resilience, and continuous improvement across the portfolio.
• Champion the adoption and maturation of modern engineering practices and architectures, including API-first design, cloud-native platforms, event-driven architectures, infrastructure automation, DevSecOps, and AI-enabled software development capabilities.
• Serve as a key technology leader in portfolio planning, investment strategy, and annual budgeting processes across the Claims and Intelligence Solutions domain.
• Partner closely with finance, business, and operations leaders to develop compelling business cases, investment strategies, and value realization plans that align technology investments with enterprise priorities.
• Establish governance and performance frameworks to monitor financial performance, benefits realization, cost efficiency, and return on investment across the technology portfolio.
• Drive portfolio transparency and accountability through effective planning, forecasting, resource management, and executive reporting processes.
• Serve as the senior technology partner to Claims Operations and business leadership, translating strategic business objectives into scalable technology solutions that align with enterprise priorities and long-term business outcomes.
• Foster strong partnerships across business and technology organizations to accelerate innovation, improve operational efficiency, and drive measurable business value through technology investments.

Benefits

• Annual salary of 195,000 - 325,000 USD / yearly, depending on relevant factors, including experience and geographic location.
• Eligible to participate in an annual bonus and long-term incentive plan.
• Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs.
• 401(k), company paid life insurance, tuition reimbursement.
• A minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

Company Description

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers, and patients. Join us in driving growth and improving lives.