[Hiring] D365 CE & Power Platform Technical Architect @Centric Consulting LLC

Role Description

In this role, you will:

• Solution Leadership & Design:
  • Lead the end-to-end technical and functional design of Dynamics 365 CE and Power Platform solutions, translating business requirements into scalable, supportable architectures that follow Microsoft best practices and modern design principles.
  • Facilitate discovery and design workshops with business and IT stakeholders; conduct fit-gap analysis and recommend when to use out-of-the-box capabilities, low-code configuration, or pro-code extensions.
  • Author and maintain key design artifacts, including solution architecture, functional and technical design documents, data models, integration designs, and security models.
  • Define environment strategy, ALM, and governance approaches, including solution layering, managed/unmanaged solutions, CI/CD pipelines, and Center of Excellence (CoE) practices.
• Hands-On Delivery:
  • Configure and extend Dynamics 365 CE (Sales, Customer Service, Field Service, Customer Insights - Journeys/Data), including tables, forms, views, business rules, business process flows, security roles, and Dataverse settings.
  • Build Power Platform solutions using model-driven and canvas Power Apps, Power Automate cloud flows, Power Pages, Copilot Studio agents, and Power BI reporting.
  • Develop or guide pro-code extensions such as plug-ins, JavaScript/TypeScript form scripting, PCF controls, custom APIs, and Azure Functions.
  • Design and implement integrations using the Dataverse Web API, Azure Logic Apps, Azure Service Bus, Azure Functions, virtual tables, and third-party middleware; lead data migration strategy and execution.
• Team Leadership & Delegation:
  • Serve as technical lead on delivery teams: break down work, assign and delegate tasks to developers and functional consultants, and ensure quality through design reviews, code reviews, and configuration standards.
  • Know when to stay hands-on-keyboard and when to delegate, balancing personal contribution with team enablement to keep projects on time and on budget.
  • Mentor and coach consultants, building technical depth across the practice and contributing to reusable accelerators, frameworks, and best practices.
  • Partner with Delivery Leads and Project Managers on estimates, sprint planning, risk identification, and status reporting.
• Presales & Client Advisory:
  • Support presales by understanding customer needs, designing solution and integration architecture, preparing estimates, and contributing to proposals, SOWs, and implementation plans.
  • Lead solution demos and proofs of concept that show the art of the possible with Dynamics 365, Power Platform, and Copilot.
  • Serve as the conduit between the client community and the implementation team, keeping business outcomes front and center.
• AI-Enabled Ways of Working:
  • Use Microsoft Copilot (Microsoft 365 Copilot, GitHub Copilot, and Copilot in Power Platform and Dynamics 365) every day to accelerate requirements analysis, documentation, solution design, development, testing, and client communication.
  • Champion AI adoption with clients by identifying, designing, and implementing Copilot and AI-powered capabilities (e.g., Copilot Studio agents, Copilot in D365 Sales and Customer Service, AI Builder) that deliver measurable business value.
  • Apply responsible AI practices, including data security, governance, and human review of AI-generated output.

Qualifications

• 7+ years of hands-on experience with Dynamics 365 CE (Sales, Customer Service, Field Service, Marketing/Customer Insights), across cloud and on-premises implementations, with at least 3 years in a lead or architect role.
• 5+ years of deep, hands-on Power Platform experience across Power Apps (model-driven and canvas), Power Automate, Dataverse, Power Pages, and Power BI; Copilot Studio experience strongly preferred.
• Proven track record leading both the technical and functional design and implementation of multiple full-lifecycle D365 CE / Power Platform projects.
• Strong pro-code skills in C#/.NET, JavaScript/TypeScript, FetchXML, and the Dataverse SDK/Web API; experience building plug-ins and PCF controls.
• Working knowledge of Azure services (Logic Apps, Functions, Service Bus, API Management, Azure SQL, Azure AI services) and common integration patterns.
• Experience with ALM and DevOps for Power Platform, including Azure DevOps or GitHub pipelines, Power Platform Build Tools, and Pipelines in Power Platform.
• Comfortable working hands-on-keyboard while also leading, delegating to, and mentoring a delivery team.
• A daily user of AI productivity tools such as Microsoft Copilot, with a curious, experimental mindset and enthusiasm for finding new ways AI can improve how we work and what we deliver.
• Demonstrated ability to manage multi-phase, multi-resource projects across industries from inception to completion while maintaining high client satisfaction.
• Skilled at diagnosing business processes, identifying issues and opportunities, and recommending practical solutions.
• Consulting experience strongly preferred. Clients don't come to us when the problem is easy. You should enjoy taking on the hard stuff.
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts to executive and non-technical audiences.

Preferred Qualifications

• Microsoft certifications such as Power Platform Solution Architect Expert (PL-600), Power Platform Developer (PL-400), Power Platform Functional Consultant (PL-200), Dynamics 365 Customer Experience Analyst (MB-280), or Azure certifications.
• Experience implementing Copilot Studio agents, Copilot features in Dynamics 365, or AI Builder solutions for clients.
• Experience with Dynamics 365 Contact Center / Omnichannel, Field Service mobile, or Customer Insights - Journeys.
• Industry experience in areas such as healthcare, government, manufacturing, or professional services.

Benefits

• Competitive compensation.
• Comprehensive and well-rounded benefits package for full-time employees designed to nourish well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate accomplishments.
• Remote and Hybrid Work.
• Time Off When You Need It.
• Benefits That Flex.
• Professional Development.

Company Description

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.