[Hiring] Chief Technology Officer @Monument Software, Inc.

Role Description

The CTO will own the entire engineering function — people, delivery, operations, and quality — for a ~30-engineer team based in Brazil, and report directly to the CEO with a seat on our executive leadership team. That makes this a high-stakes seat — the reliability, security, and pace of what your team ships is what lets operators run their facilities day in and day out. To put the decision rights plainly: you own organizational, delivery, staffing, operational, budgetary, external-representation, execution, and architectural decisions.

What You'll Own

• Technical architecture & system design: Own Monument's system and data architecture — the multi-tenant data model, service boundaries, and platform design that let operators scale from a handful of locations to 100+. Make the build-vs-buy, framework, and platform calls within our Node.js/TypeScript (NestJS), React, and AWS Aurora stack.
• Delivery: Ship the roadmap on time, on budget, and at high quality. You're accountable for execution across the org — sprint planning and backlog grooming with Product, release management, version control discipline, and holding Tech Leads, DevOps, and QA to plan.
• People & organization: Build and maintain a high-performance, high-accountability culture. You are the people manager for Tech Leads, DevOps, and the QA team — owning team structure, the end-to-end hiring process and standards, onboarding, career development, performance management, leveling, and quarterly goals.
• The AI-native SDLC transformation: Lead Monument's move to an AI-augmented software development lifecycle: select the internal AI tooling, define how we use it, and drive adoption so the team ships materially faster without sacrificing quality.
• Reliability & operations: Keep the platform dependable as we scale. Own incident management and on-call rotation, release operations, systems-level disaster-recovery oversight, capacity and scalability planning, and third-party vendor management (AWS, Twilio, Domo, and others).
• Security: Be accountable for Monument's overall security. Own the full threat-mitigation strategy and its execution — both active (monitoring, detection, and incident response to live and emerging threats) and passive (secure-by-design protections).
• Quality: Own the quality bar for what ships. Set QA strategy and test-coverage standards directly, and own the root-cause-analysis process and its communication.
• Customer-facing engineering: Own new-client data migrations end-to-end and the integrations program in operation — partner management, monitoring, and incident response.
• Engineering as a business function: Own the engineering budget, software licenses and vendor contracts, API lifecycle operations, and developer-productivity tooling.

Qualifications

• 5+ years as a hands-on individual-contributor engineer, followed by 3–5+ years as an Engineering Manager or equivalent managing 15+ engineers.
• Experience owning end-to-end delivery and people for an engineering org at a B2B SaaS company.
• Deep, hands-on ownership of production infrastructure and operations at scale.
• Strong technical engineering skills in cloud-infrastructure fundamentals, modern technical architecture, data modeling, scaling, security, and optimization.
• Experience leading SDLC and adopting AI coding tools.
• Proven people leadership: hiring, leveling, performance management, and building accountability.
• Comfortable representing technology to Monument's board, investors, and customers.
• Experience managing a QA function or driving quality initiatives.
• Based in Brazil, professionally fluent in English, able to travel to the US as needed.

Nice-to-haves

• Vertical SaaS or operations-heavy, multi-tenant/portfolio software experience.
• Experience running large data migrations and integration ecosystems.
• Built or scaled QA and DevOps functions.
• Experience leading a distributed Brazil↔US engineering team.

Tech Environment

• Stack: Node.js + TypeScript (NestJS) backend, React frontend, AWS Aurora (MySQL), all on AWS.
• Team: ~30 engineers, primarily in Brazil, spanning Tech Leads, DevOps, and a QA function.
• Architecture: A dedicated Principal Architect reports to you and owns system/data/security and client-facing AI architecture.
• Stage of infra: Production SaaS at Series A scale, currently supporting operators with portfolios from a few facilities to 100+ locations.