[Hiring] Automation Engineer @Nebius

Role Description

We are looking for an Automation Engineer to design and build systems that move repetitive Customer Service work into automated flows. You will work directly with ticketing system data, build LLM agents, develop self-service flows, and integrate solutions with internal Nebius systems.

• Build agents and scripts to automate quota request processing — the largest single category of manual engineer work in the queue
• Develop self-service flows for billing and DSR requests: payment method updates, account deletion, marketing opt-out, invoice retrieval
• Build and maintain LLM-powered agents that help support engineers handle complex tickets in real time
• Develop N8N workflows for customer notifications and event-driven processes
• Integrate solutions with Jira API, billing API, and internal Nebius systems
• Contribute to tooling for planned cluster operations (Terraform, runbooks)
• Maintain and improve existing automation as ticket volumes grow

Qualifications

• 3+ years of software engineering experience with a focus on automation, backend development, or system integrations
• Strong Python skills
• Hands-on experience working with REST APIs and integrating external systems
• Practical experience with LLM APIs or building AI agents
• Understanding of how to build reliable, maintainable automation systems
• Working proficiency in English

Requirements

• Experience with N8N, Temporal, or similar workflow automation tools
• Knowledge of Jira API or other ticketing systems
• Experience with Terraform or cloud infrastructure
• Understanding of Kubernetes and containerization
• Background in support engineering or adjacent functions

Benefits

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams